Sunplex Subacute Center

    6520 Sunscope Dr, Ocean Springs, MS, 39564
    2.5 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care, dangerous understaffed facility

    I placed my loved one here and I regret it. Chronic understaffing left residents unattended, meds delayed or missed, UTIs not caught (led to sepsis/ICU), dehydration/bedsores and frequent hospital trips. Staff were often unreachable, rude, or nonresponsive, with poor communication and safety concerns (locked doors, falls risk). A few nurses, therapists and activities were good and the place can be clean, but overall care is neglectful - I do not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.50 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.3
    • Meals

      3.0
    • Amenities

      2.0
    • Value

      2.5

    Location

    Map showing location of Sunplex Subacute Center

    About Sunplex Subacute Center

    Sunplex Subacute Center sits in Ocean Springs, Mississippi, and stands out as a place that specializes in both assisted living and subacute care, which means if somebody needs help after a hospital stay or needs extra care to get stronger, this is somewhere folks might look into, because the staff includes licensed nurses and therapists who help make detailed treatment and recovery plans. The Center has private suites that get plenty of sunlight, as well as semi-private rooms, so people can pick what fits them best, and each room comes with Wi-Fi, in-room movies, and televisions, making it easier to relax or stay in touch with friends and family. There's an on-site meal program where residents get at least one or two cooked meals a day, and there's help with daily needs like laundry and housekeeping-nobody needs to struggle with chores there. There's also transportation available by van, on-site parking, guest meal options, and even accommodation for overnight visitors, which some families find handy. The facility offers large open spaces and outdoor patios, spots for smoking, vending machines, and living quarters that have a homey feel, so it's not too institutional, and people can spend time outdoors, socialize, or find some quiet.

    The therapy gym at Sunplex Subacute Center is known for being one of the largest in the area, and the rehabilitation programs focus on short-term recovery, memory care, and provide everything from physical, occupational, and speech therapy to help with medication, nutrition, and health education, which can matter a lot for folks who want to get back on their feet. Every resident can get 24/7 assistance for bathing, dressing, or moving around, and those who need counseling-either themselves or family members-can get support. The Center isn't BBB accredited, but it sits in Ocean Springs with another office address in Tupelo, and it's classified as an LLC. There are holistic recovery options with a trained care team that specializes in handling the challenges that often come with getting older, so everything from medication management to preparing for going home after a stay is handled carefully.

    Sunplex Subacute Center provides both private and semi-private suites, spacious full-service apartments, inviting communal living and dining areas, and features like on-site spa services and concierge help, which means guests and residents get answers about schedules and activities without much trouble. Residents can make use of Wi-Fi, enjoy in-room entertainment, and relax in the outdoor spaces, which include a designated smoking area. If someone needs outpatient therapy or advanced rehabilitation, Sunplex is set up for that. Nutrition and dietary management are part of the care, and nursing staff offer support day and night-the team works to make sure help is tailored to every individual. The facility is recognized as a hub for rehabilitation in Jackson County and is committed to offering a comfortable environment where people and their families can feel supported without too much fuss.

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