Plaza Community Living Center

    4403 Hospital Rd, Pascagoula, MS, 39581
    2.0 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Terrible care, unsafe, overpriced, understaffed

    I had a terrible experience - administration was inaccessible, communication was awful, and staff were often unresponsive (it even took 15 minutes to find my scared grandmother). The rooms felt overcrowded, medications were stored carelessly and comingled, there were theft and discharge threats, and costs ballooned to roughly $8K/month out-of-pocket. A few frontline CNAs (Cynthia especially) were kind and did good care, but overall the place is understaffed, depressing, needs renovations and better management - I would not recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.95 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.3
    • Meals

      3.0
    • Amenities

      1.7
    • Value

      1.3

    Location

    Map showing location of Plaza Community Living Center

    About Plaza Community Living Center

    Plaza Community Living Center sits at 4403 Hospital Road in Pascagoula, Mississippi, and offers a mix of care and services for seniors who need nursing or rehab care, along with those who need help with memory care, long-term care, or daily activities like bathing, dressing, and eating, and you see their building holds up to 100 certified nursing beds, with about 91 residents there each day, so most folks living there are 55 or 62 and older and want as much independence as they can manage, while still having the support and supervision available day and night. This place operates as a nursing and rehab center, managed by Community Eldercare Services, LLC, with ownership ties to Community Living Centers, LLC and Douglas Wright, and they've been in charge since 2000. A resident can choose between private suites or semi-private rooms, and every room's got WiFi and a TV, while outside, you find a patio area along with a spot for smoking, and the place offers vending machines and even a transport van for getting out and about.

    Eating there means having one or two meals cooked fresh every day by staff, so you don't have to fuss, and they keep up with laundry and housekeeping for you, plus there are laundry facilities if you want to do things yourself. A kitchen staff plans meals for nutrition, while teams of nurses, certified assistants, and rehab therapists look after your health, help with medicines, guide through therapy in their state-of-the-art gym, and create care plans for your needs, with both short-term rehab and long-term care options, including skilled nursing for those who've just come from the hospital and need extra help. People with Alzheimer's or dementia can get memory care there, which tends to cost more, but includes activities and supervision for safety.

    The place can work with Medicare and Medicaid for those who qualify and always keeps medical supervision on hand with physicians watching over things. While management says they're committed to making life comfortable and home-like, records from state checks show Plaza Community Living Center has had 22 reported deficiencies in areas like safety and supervision, including infection-related problems, and there have been times when they didn't provide full protection from abuse, neglect, and exploitation, with nurse staffing numbers, too, documented at 3.48 nurse hours per patient per day, which is under the state average of 4.2. Still, the facility is a licensed, accredited nursing home, and tries to keep things community-focused with social settings and activities, so folks feel connected and supported as they age, and families and residents can see reviews from others-there's even a system for folks to rate their experiences, and senior living advisors can give guidance along the way, as more detailed info about what's included may be added in the future.

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