Shangri-La Rehab & Living Center

    930 NE Duncan Rd, Blue Springs, MO, 64014
    3.5 · 44 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Warm staff but unsafe leadership

    I have mixed feelings. The caregivers, activities director, kitchen and maintenance were warm, attentive and family-like - the food and programs are excellent and staff once saved my sister's life, leaving residents more alive and smiling. But inconsistent nursing, poor administration, understaffing and slow responses led to missed meds, delayed help, soiled bedding, falls and at least one hospitalization; Wi-Fi and other issues linger. I appreciate the compassionate staff, but serious safety and leadership problems keep me from fully recommending this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.52 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.7
    • Meals

      3.1
    • Amenities

      3.0
    • Value

      3.5

    Location

    Map showing location of Shangri-La Rehab & Living Center

    About Shangri-La Rehab & Living Center

    Shangri La Rehab & Living Center is a medium-sized skilled nursing facility located in Blue Springs, Missouri, with a total of 120 beds. Known for its for-profit, corporate ownership, this center provides a full spectrum of services tailored to both short-term rehabilitation and long-term care. It is not a part of a continuing care retirement community but does participate in both Medicare and Medicaid programs, making it accessible for a wide range of residents seeking various levels of care and support.

    The center focuses on supporting individuals recovering from hospital stays due to incidents such as strokes, heart attacks, infections, or accidental injuries. Residents at Shangri La Rehab & Living Center receive short-term rehabilitation services, with the average nurse staffing at approximately two hours and forty-six minutes per resident per day. Emergency room visits have been noted, as have falls with major injuries and infections resulting in hospitalization, highlighting the importance of clinical vigilance and staff attentiveness in the care process. The facility also places emphasis on flu vaccination, with a high percentage of residents receiving the annual shot, and it maintains consistent staffing levels on weekends.

    For those requiring long-term care, Shangri La Rehab & Living Center is structured to support daily living assistance. The majority of residents are able to maintain their independence in basic self-care tasks such as moving, eating, and using the bathroom, while the structure of care ensures that those who need additional help are provided consistent support. The facility develops individualized care plans that address both medical and non-medical needs for each resident, ranging from medication administration to help with daily activities and mobility. Nutritional needs are met through carefully planned meals, and there is ongoing attention to dietary requirements as well as the palatability, attractiveness, and temperature of food and drink.

    Shangri La Rehab & Living Center takes measures towards resident safety and comfort, striving to create a homelike environment. Measures to address infection control, respiratory care, and pressure ulcer prevention are also integral components of the care provided. The facility is inspected regularly for food safety, pest control, cleanliness, and maintenance, and works to ensure nurse aides receive training in dementia care and abuse prevention. Ventilation and environmental comfort are also priorities, contributing to a safe and supportive setting for residents, staff, and visitors.

    While operating within the structure and oversight of Medicare and Medicaid, Shangri La Rehab & Living Center delivers essential healthcare and support services to individuals with diverse needs. Residents and their families can expect a level of assistance in activities of daily living, attention to medical and nutritional requirements, and access to professional nursing and pharmacy services. The environment is tailored to promote dignity, respect, and wellbeing, ensuring that both the short-term rehabilitation and long-term residency experiences are as comfortable and beneficial as possible.

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