Shepherd of the Hills Living stands in Branson, Missouri and offers several types of senior care, including assisted living, independent living, memory care, skilled nursing, and home care services so folks can get the support they need at different stages of life, and you'll find a range of rooms, like studios and both private and semiprivate layouts, with features such as private bathrooms, kitchenettes, and air conditioning where residents get help with daily activities if they need it, like bathing, dressing, and taking medication, or just enjoy maintenance-free living, and you'll see the dining room serves meals cooked by a professional chef, offering restaurant-style menus, special diets like for diabetes, and seating that's available all day, taking away the hassle of set eating times, while the staff also takes care of laundry, housekeeping, and helps with moving in. The community has common areas like lounges, activity and fitness rooms, art rooms, a gaming room, a small library, gardens, walking paths, and outdoor spaces, so there's usually a spot to relax, walk, or join in on scheduled and resident-led activities, music, movie nights, day trips, or fitness classes, and there's even a wellness room, beauty salon, and spa, while Wi-Fi and cable in each room keep people in touch and entertained, and the whole place is wheelchair-accessible with accident prevention features for safety; for moving about town, they offer transportation services and parking, and there's always a nurse call system for emergencies.
The nursing home section is licensed for 100 beds and usually has around 74 residents, with the Centers for Medicare & Medicaid Services giving it a 2-star rating out of 5, and recent public reports show 24 deficiencies, some related to infection control and resident safety, and while the nurse turnover rate is higher than the state average-62.3% compared to 57.9%-the nurse staffing hours per resident per day run a little higher than what's typical statewide, at about 3.45 hours. The staff works together under a management company called Ltc Management Services LLC since 2016, and they focus on keeping residents safe, cared for, and treated with respect, making sure there are care plans that suit each individual's needs, which can include support for Alzheimer's and dementia with 24-hour monitoring, memory activities, as well as skilled nursing for medical needs, wound care, or short-term rehabilitation. There's also respite care for temporary stays, and the Gardens and outdoor programs encourage everyone to get some fresh air, and you'll notice the facility provides specialized palliative and memory care, and is designed as a continuing care retirement community (CCRC), which means there's a smooth path for different care needs over time, so residents don't have to leave if those needs change.
Owners James and Judy Lincoln fully own the facility, and the place is set up to accept Medicaid and Medicare for eligible residents, allowing more financial flexibility, while amenities like accident hazard prevention, 24-hour supervision, and strong safety protocols show they're focused on well-being, and they make sure people have chances to connect with each other through planned activities, movie nights, music, crafts, games, and trips out, so people don't have to feel isolated. The building features lots of life-enriching spots like a movie theater, fitness and art rooms, a business center, and spaces for socializing, while health care professionals offer physical, occupational, and speech therapy on-site, and folks can see a virtual tour with photos to get a feel for the environment if they're interested. With a 7.2 out of 10 rating making it the third highest-rated community in Branson, and an online review score of 3.4 from 17 reviews, Shepherd of the Hills Living isn't perfect, and like any facility has its challenges and things to improve, but staff keep trying to help every resident reach their best level of comfort, safety, and connection, offering both long-term and short-term care under a physician's oversight for peace of mind.
