Heartland Care & Rehab Center sits in a quiet neighborhood on Boutin Drive in Cape Girardeau, MO, where you'll find it's close enough to Southeast Missouri Hospital for emergencies, which can give some peace of mind. The facility operates as a nursing home and provides both long-term care and short-term rehab, and it even offers home healthcare and assisted living services for folks who need them. Heartland Care & Rehab Center has a communal living room and a shared outdoor garden, which means residents can relax or spend time with others, and there's also a gym and a communal dining area so people can stay active and eat together, making things feel a little less lonely. There's a hair salon and a barbershop inside, and access to high-speed internet, so residents can look after themselves and stay in touch with family in their own way. A dedicated staff, known for being friendly, helps residents with things like housekeeping, bathing, and preparing meals, and they also work with residents' own doctors to manage each person's care. Specialized health care is available, including dialysis, psychiatry, pain management, and regular physical therapy, while rehabilitative therapists are around to help residents set and work toward their own goals, whether those are big or small. Heartland also supports independent and mobile folks, and helps families with caregiver resources and advice when needed. The center keeps its doors open to people who need Alzheimer's care and offers many different activities to keep everyone mentally and physically engaged, making sure each care plan gets started by a therapeutic team right from the start. The center has a real focus on compassion and on finding routines that fit the needs of each resident, not just what's easiest for staff. Most folks reviewing Heartland give it a decent rating, about 3.7 out of 3 reviews online, and if you want more information, you can visit their website at heartlandcare.net.
Heartland Care & Rehab Center
2525 Boutin Dr, Cape Girardeau, MO, 63701- Assisted living
- Memory care
- Skilled nursing
Caring staff but unsafe administration
I love the genuinely caring aides and an excellent rehab/nursing team - they often go the extra mile and the building feels home-like with steady improvements. But chronic understaffing, scheduling/hiring problems, broken call systems and unresponsive phones combined with terrible administration (Melissa was impossible to work with) have led to neglect: residents left soiled or unattended, theft, bed bugs, locked visitor access and safety/health scares. Communication is awful and policies feel arbitrary; staff try hard but can't overcome the system. I can't recommend this facility for full care despite the great frontline staff.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
Healthcare staffing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
3.06 · 18 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.3Staff
2.2Meals
2.0Amenities
1.0Value
3.1
Location
About Heartland Care & Rehab Center
People often ask...
Heartland Care & Rehab Center offers assisted living, memory care, and skilled nursing.
The full address for this community is 2525 Boutin Dr, Cape Girardeau, MO, 63701.
Yes, Heartland Care & Rehab Center offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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