Hillcrest Care Center

    1108 Clarke St, De Soto, MO, 63020
    3.5 · 42 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Friendly staff but care deteriorated

    I had a mixed, ultimately disappointing experience. On the plus side some staff and administration were friendly and welcoming, therapy and activities were excellent, social services helped arrange home care, and my mom made friends. But the facility is clearly understaffed and disorganized: poor communication, supervisors and aides often absent or on break, very slow response to alerts, inconsistent nursing, and recurring cleanliness/urine-smell issues. Family concerns were frequently ignored or covered up, and care deteriorated to hospitalization/hospice. I wouldn't place a dependent loved one here - only consider it if they can mostly care for themselves.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.48 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.4
    • Meals

      3.6
    • Amenities

      4.0
    • Value

      1.5

    Location

    Map showing location of Hillcrest Care Center

    About Hillcrest Care Center

    Hillcrest Care Center helps seniors who need daily care, so people get help with bathing, dressing, and other daily tasks if they need it, and the staff keep a close eye on everyone with on-site medical supervision. There's 24-hour skilled nursing services so someone's always around, and they try to match care to each person with personalized care plans that fit things as they change. They've got private rooms and semi-private rooms, giving some choice in living space, and seniors can get physical, occupational, and speech therapy right at the center which can be useful after surgery or even for long-term issues when things don't work like they used to. There's specialized care for seniors, and they also handle respite stays if someone needs help for just a short time. The staff use handicapped accessible vans to bring residents to medical appointments and make sure everyone's safe going to where they need to, so transportation's not a worry. The whole place runs under physician supervision, and they go for quality long-term care and try to help folks keep as much physical, mental, and social health as possible. There's a website where people can schedule a tour or take a virtual look around, and they like to keep families updated with a news bulletin. Hillcrest Care Center stays steady on skilled nursing and helping with recovery, so seniors are supported if they're there for short-term help or for a longer stay.

    People often ask...

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