Hillcrest Manor

    801 S Colby St, Hamilton, MO, 64644
    2.1 · 15 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Horrible neglect led to death

    I had a horrid experience with this senior living facility. My sister was neglected - she sat in urine and blood for hours until family cleaned her; the place was dirty, unsafe, and staff mishandled medications and threw out her belongings. She came home alert but was hospitalized within 18 hours with double pneumonia, UTI, extreme high blood pressure and congestive heart failure and died seven days later; staff lied to us and rehab needs were not met. Some workers were kind and the decor was cheerful, but overall the care was grossly inadequate - I cannot recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.07 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      2.0
    • Meals

      2.1
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Hillcrest Manor

    About Hillcrest Manor

    Hillcrest Manor, located in Hamilton, Missouri, has served the local community since the late 1960s and accepts residents starting at the minimum age allowed by law, and you'll find it offers several types of care, including assisted living, independent living, memory care, skilled nursing, and residential care homes, so people needing different levels of help can find something that fits. They have activities onsite every day, and you can join in on things like bingo, music shows, cultural events, movies, outings for shopping, birthday and holiday parties, and an aviary where folks like to gather and talk, and they do group exercise to help everyone stay moving. Residents can take part in devotional services, including church on Sundays, and there are off-site trips planned, too. Staff provide three meals a day, served in a common dining area with food planned by meal planners and chefs, and they've got snacks, newspapers, phones, cable television, and toiletry items available. Every resident gets help with things like laundry, changing linens, housekeeping, and medication management, and staff keep track of insulin needs for diabetics, help with incontinence and mobility, and check on high medical needs as needed. You'll find nurses on duty twenty-four hours a day, and there's always someone around for emergencies or when folks need help getting from a bed to a wheelchair or need any other kind of assistance. Hillcrest Manor also provides on-site lab and radiology services and offers physical, occupational, speech, and restorative therapy tailored to each person's plan. People with Alzheimer's or memory care needs have specific support and supervision, as the place is affiliated with Alzheimer's Care services, and families can rest easier about safety. Residents get rides to and from any doctor appointments with a transportation service, and long-term care plus rehab services are available here for local people, making it easier to stay near home instead of needing to go far away. Apartments include living rooms, bedrooms, and bathrooms with walk-in showers for easier access, and the community has indoor spaces where residents visit, socialize, and relax. The staff, led by Administrator Mary Perry, are known for being kind, joyful, and helpful, and people often say there's a friendly feeling throughout the place. Hillcrest Manor has a review score of 9.7 from 39 reviews. Residents and families can find resource information related to care, and the facility's main focus is to provide a reliable, caring setting with staff who pay attention to each person's needs.

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