Westgate at Wildwood Ranch

    3130 S John Duffy Dr, Joplin, MO, 64804
    3.6 · 33 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful facility but inconsistent care

    I have mixed feelings. The building is beautiful, clean and family-like, and many aides and nurses were compassionate, attentive and fun - great activities, a nice dining/visiting area, and some truly caring staff. But I also saw serious lapses: ignored call lights, missed baths, tiny food portions, strong odors, poor hygiene (residents left in urine), wounds/weight loss/UTIs and even hospitalizations, plus some unprofessional or uncaring staff and inconsistent administration response. In short: there are exceptional caregivers here, but safety and quality are uneven - visit carefully and ask lots of questions.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.58 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.5
    • Meals

      2.3
    • Amenities

      5.0
    • Value

      3.6

    Location

    Map showing location of Westgate at Wildwood Ranch

    About Westgate at Wildwood Ranch

    Westgate at Wildwood Ranch gives around-the-clock care so residents can feel safe and know help's always nearby, and they've got a 24-hour call system in case of emergencies, which many folks find comforting, and you'll see that every living area comes fully furnished with a private bathroom, air-conditioning, cable, Wi-Fi, and a handy kitchenette, plus housekeeping and linen service so there's less to fuss with and more time to relax. People living there can join in on daily activities, whether they're run by the staff or started up by residents themselves, along with planned day trips if you want a change of scenery, and there are plenty of common spaces like a wellness center, a small library, game rooms, a salon, a fitness room, and some nice outdoor and garden areas where you can enjoy the fresh air or visit with friends. The dining room serves custom nutritional programs where staff can work with specific diets or food needs, and you can get meals delivered if that's easier, plus there's both on-site and community-operated transportation, so if you need to go out to the store, a doctor's visit, or even just a social outing, they can help arrange it. Westgate offers respite care for those needing short-term stays, and for seniors with more advanced needs, memory care comes with 24-hour support, help with daily tasks, and medication management, making it easier for everyone to get the level of help required. Health services like lab work, social services, vision care, and therapy like occupational, physical, or speech therapy are all available, and nurses are there day and night for check-ins and medication help. The staff are friendly and well-trained, and the place aims to provide care in a way that helps keep seniors independent as possible in a home-like setting, with individual support plans suited for each person and services that try to cover most needs without making anyone feel crowded or rushed. Some services are online and may tie in with platforms like Facebook to help families stay in touch, though details on those are only available after logging in, but overall, Westgate at Wildwood Ranch focuses on practical care and comfort, giving residents support and respect in a professional environment where health and happiness matter.

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