Valley View Health & Rehabilitation

    1600 E Rollins St, Moberly, MO, 65270
    3.3 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Friendly staff but serious failures

    I had a mixed stay: rehab staff - especially Cheryl - were friendly, caring and instrumental in my six-week recovery. But chronic understaffing and poor management led to long waits, ignored call lights, unsanitary conditions, missed meds/diet orders and serious care failures (bedsores, dehydration, falls) with worrying emergency response issues, so I can't fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      3.1
    • Meals

      1.0
    • Amenities

      3.3
    • Value

      3.3

    Location

    Map showing location of Valley View Health & Rehabilitation

    About Valley View Health & Rehabilitation

    Valley View Health & Rehabilitation sits on East Rollins Street in Moberly, Missouri, and people know it as a provider of skilled nursing and rehabilitation care for both long-term and short-term needs, sharing an address with Loma Linda Nursing Home, and being affiliated with Reach Ltc. This place has 96 certified beds with about 77 residents staying on average each day, and takes both Medicare and Medicaid, making it more widely accessible to folks. The building is run by a corporation that operates as an LLC and has an administrator named Michelle Perkins, offering both medical and nonmedical services under one roof, including help with daily living for people who can't easily do things by themselves. Specialized care at Valley View covers things like hospice, inpatient rehab, wound care, IV antibiotic therapy, occupational and physical therapy, respiratory and speech therapy, nutrition management, pain management, mental health, and even optometry and dentistry, so a lot of different needs get managed all in one place. You'll find recreational activities, an activities room, a beauty salon and barbershop, and special spaces for both a resident council and a family council, so residents and their loved ones have ways to share concerns and ideas. They've got programs for short term rehab if someone needs care between the hospital and home, and they also provide transportation for appointments and outings.

    Valley View lists an average nurse staffing of 3.33 hours per resident per day and a nurse turnover rate of 57.3%, with registered and medical staff on-site to offer various types of nursing and personal care, which can be important for those needing regular attention. The place focuses on creating a home-like feeling, and offers guidance on long-term care, family caregiving, and insurance for those trying to plan ahead. While Valley View has earned a reported 3.8-star rating from 15 reviews and a B-minus inspection grade, it's also true that state inspections have found some areas needing work, especially when it comes to keeping the place accident-free, honoring dignity and resident rights, and providing proper supervision and quality care for people who need more help each day, along with some infection control issues noted in reports. However, they also have infection protection services in place and keep working to improve for the safety and comfort of their residents. The facility takes pride in saying they try to make everyone feel like part of a special family and are focused on changing how nursing home care is seen across Missouri, aiming for compassion and ethics in what they do. Residents can take part in social experiences, classes, and a range of activities, and for anyone considering a skilled nursing home in the Moberly area that covers both complex health and daily living needs, Valley View Health & Rehabilitation presents itself as an option with many kinds of assistance available, though like most places, it still works through its share of challenges and areas for growth.

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