Pacific Care Center Inc

    105 S 6th St, Pacific, MO, 63069
    2.8 · 33 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, understaffed, unsafe management

    I found the building neat and mostly odor-free and the direct care staff kind, compassionate, and hardworking - some individuals (Kevin, Mike and the social worker) went above and beyond. However, aides are clearly overworked and understaffed, care is often delayed, and I noted serious lapses in cleanliness/safety and a pattern of missing items. Management and ownership feel disengaged or toxic, which undermines staff morale and resident dignity. I can't fully recommend this place until staffing and leadership improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.85 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.2
    • Meals

      3.2
    • Amenities

      1.0
    • Value

      2.5

    Location

    Map showing location of Pacific Care Center Inc

    About Pacific Care Center Inc

    Pacific Care Center Inc sits at 105 South Sixth St. in Pacific, Missouri, and's been around since 1986, running as a privately held company focused on long-term care, assisted living, and skilled nursing. The place's cared for seniors who need both short-term and long-term health services since at least 1998, adapting over the years to meet different needs-from memory care and behavioral health to physical therapy, occupational therapy, wound management, and speech therapy-all under physician supervision. The rehab and nursing options cover everything from post-hospital stays to hospice care and respite care, and staff like Director of Maintenance Larry Cerutti, Sheryl Woolf from Alternative Homehealth, Sabrina Hertel the certified nurse aide and medication aide, and Pat Robertson the health care professional help take care of daily needs and keep things running.

    The facility houses somewhere between 51 and 200 employees, and it accepts Medicare and Medicaid to help with costs. Residents find furnished rooms and helpful services like house cleaning, laundry, and dry cleaning, as well as move-in coordination. For safety, there's an emergency alert system in place and supervision is available around the clock. Caregivers help with bathing, dressing, transfers, and other activities of daily living, and they also handle medication management, making sure residents get medicine as needed and that doctors' instructions are followed.

    Pacific Care Center tries to give a home-like feel, keeping the building updated and clean, and offers common spaces like walking paths and gardens for fresh air, transportation with handicapped-accessible vans, and events like movie nights to help fill the days with something to do. There are also activity programs, scheduled meals including special diets, and an eye on changing needs as folks age, so whether someone needs just a little help or more hands-on nursing and rehabilitation, the team adjusts to match. Everything's run with the goal of supporting each resident's physical, mental, and psychosocial well-being, with the main focus on treating residents with respect and letting their preferences and choices matter every day. Ms. Gretchen Gullet serves as the administrator, keeping the community steady and connected, and the place sticks to principles of integrity and steady management. The facility shares photos and location maps online, so families can get a sense of the space and the surrounding neighborhood.

    People often ask...

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