Edgewood Manor

    11900 Jessica Ln, Raytown, MO, 64138
    2.1 · 39 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, filthy rooms, unsafe care

    I cannot recommend this facility. My loved one experienced neglect-unresponsive staff, poor communication, dirty rooms/strong odors, missed/lax wound and diabetic care, bedsores and safety incidents, stolen/missing belongings, and management that declined from initial promises and seemed money-driven. A few employees were kind and the rehab side felt better, but overall it's unsafe-find a different facility or in-home care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.05 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.3
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Edgewood Manor

    About Edgewood Manor

    Edgewood Manor, located at 11900 Jessica Lane in Raytown, Missouri, is a nursing home and senior living community with 84 facility beds that provides both assisted living and memory care, and you'll find it's both Medicaid- and Medicare-certified, which means they'll work with a variety of payment types, such as private pay, private insurance, and hospice as well. The facility offers short-term respite and rehabilitation stays along with long-term care, so whether someone needs help with daily activities for a short while or needs more permanent support, Edgewood Manor offers skilled nursing services around the clock, which include things like help with bathing, dressing, grooming, as well as more advanced care such as IVs, tube feeding, wound care, and post-operative care, and they're able to help people using mechanical lifts for those who have limited mobility or can't stand on their own, even though they don't have set written policies for how they handle or store the equipment, like charging batteries. The nurses and team of professionals, including therapists, dieticians, and pharmacists, look over residents' needs and make individualized care plans, and a medical director who's a licensed physician supervises resident care to help keep things as safe as possible, while licensed nurses are on duty 24 hours to provide health care support, medication management, diabetic care, incontinence care, bariatric care, and more, with therapy services including occupational, physical, speech, cognitive, and restorative therapies. Residents can get help with housekeeping, personal laundry, transportation for appointments and outings, and there's an emergency call system in place, cable TV hookups, and air conditioning in their rooms, with additional amenities such as indoor common areas, a courtyard, lounge or day room, restrooms, and designated smoking areas, so there are places to gather, get fresh air, or relax if they want to. The dining program includes meals provided daily, but for over a month now residents have been eating from disposable Styrofoam dishware since the facility's been having ongoing dishwasher repairs that aren't yet finished, even though Edgewood Manor usually tries to provide a homelike dining experience and avoid using disposables whenever they can. The facility supports religious needs with devotional services on-site and off, and there's a barber and beautician available, as well as social activities and memory care programs focused on individuals with mental illnesses alongside medical needs. Edgewood Manor is wheelchair accessible and has parking available for customers, and accepts residents from the elderly geriatric community, including those with medical and mental health diagnoses, and the whole place is managed by Reliant Care Management Company, with Administrator Theresa Love. Residents have the option to access a variety of health and clinical services, like optometry, podiatry, dentists, pharmacy, case management, X-rays, hospice, and supportive care. The current public review score for Edgewood Manor is 0.5 stars from 4 reviews, and prices aren't published.

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