Riverside Nursing & Rehabilitation Center

    4700 North West Cliffview Drive, Riverside, MO, 64150
    3.3 · 8 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, filthy facility, unsafe

    I found a frustrating contrast: the nurses, CNAs and rehab team were kind, attentive and ran strong activities with hot, homey meals, but the building is old, often filthy and smells - dirty bedside tables, trash on floors and food on residents - and management and security felt disorganized and unsafe (transportation failures, entry issues, paperwork concerns). Short-staffing and some night staff's limited English added medication/care worries, and doctor coverage seemed infrequent. Despite excellent frontline caregivers, I would not trust this place with my mother.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.6
    • Meals

      5.0
    • Amenities

      2.6
    • Value

      3.3

    Location

    Map showing location of Riverside Nursing & Rehabilitation Center

    About Riverside Nursing & Rehabilitation Center

    Riverside Nursing & Rehabilitation Center in Riverside, Missouri, is a large 180-bed community that offers skilled nursing, assisted living, and memory care, including its Sunshine Place for memory disorders, set within a mostly middle-class neighborhood where the typical household income is about $42,366, and you'll find the place about 3.6 miles from Parkville, Missouri, at 4700 NW Cliffview Dr. The center delivers long-term and rehabilitation services with licensed 24-hour nursing, comprehensive medical support, and therapies like physical, occupational, and speech therapy-these are available six days a week and the rehab unit uses state-of-the-art equipment similar to what professional sports teams use, and there's a full Occupational Therapy Kitchen for residents to practice daily skills safely. Veterans can get care here without paying out of pocket if they qualify, thanks to Department of Veterans Affairs contracts, so those who served in the military have special access.

    Assisted living services here include help with daily activities, medication, bathing, dressing, transfers, meals, and personal care, and skilled nursing offers wound care, post-acute and orthopedic care, IV therapy, respiratory services, and diabetes-friendly and allergy-sensitive meals prepared in a dedicated dining room, with dietary needs met as needed. Memory care has specialized programs and memory-enhancing activities, and respite care is available for short-term stays.

    Room choices include studios and semi-private layouts with private bathrooms, kitchenettes, air conditioning, telephones, Wi-Fi, cable TV, and basic furnishings. Residents can enjoy housekeeping, laundry, transportation, and move-in help, and amenities like an arts room, fitness area, movie theater, games room, library, spa, and family lounge, plus walking paths, gardens, and a private outdoor patio set up for relaxation and social gatherings. There's plenty of entertainment with TV, music, movies, and community-sponsored or resident-led activities like fitness programs and events throughout the week.

    Riverside Nursing & Rehabilitation Center uses a 24-hour call system and has supervision tailored to each person's needs, all provided by a team of clinically trained, compassionate staff who want to support the well-being of everyone staying there, whether it's for a short-term rehab or long-term care. The community creates a homelike atmosphere trying to help residents connect and recover with their families or friends when they visit, and meals in the dining room meet both taste and health requirements, with snacks and diabetes-friendly or allergy-friendly choices prepared every day.

    The facility accepts Medicaid and Medicare. Parking is provided for visitors, and transportation services are available for residents. The building itself includes open, welcoming spaces like a comfortable lobby, spacious main hallway, and communal dining areas.

    Honestly, it's important to know this facility has faced serious challenges-Riverside Nursing & Rehabilitation Center is part of the federal Special Focus Facility (SFF) program, meaning it's flagged by oversight agencies for serious and repeated deficiencies and requires biannual inspections. There are past citations for major issues like infection control, abuse, neglect, understaffing, inadequate health treatments, and incidents involving overmedication and supervision problems, and fines have totaled more than $229,926 over the years. The community recently has an average rating of 4.9 out of 10, which points to ongoing quality challenges.

    Even with its warm, inviting design and broad list of services and social amenities, the care experience here has not always met expectations, so families and caregivers should pay close attention to inspection reports and visit in person if possible before making any decisions.

    People often ask...

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