Copper Rock Village

    712 Copper Rock Dr, Rogersville, MO, 65742
    3.7 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, but serious neglect

    The facility and grounds are beautiful and several caregivers were truly compassionate - Kaitlyn and Morgan even came in on their days off and were supportive during my loved one's final days. Unfortunately chronic understaffing, management instability and high turnover led to neglect: long call-light waits, soiled briefs/urine odor, medication mix-ups and very poor communication with families. I appreciated the on-site doctor, therapy and activities, but the inconsistent care and high cost forced me to move my family member - recommend only with extreme caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.68 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.4
    • Meals

      2.4
    • Amenities

      4.3
    • Value

      1.0

    Location

    Map showing location of Copper Rock Village

    About Copper Rock Village

    Copper Rock Village sits at 712 Copper Rock Drive in Rogersville, Missouri, and serves as both a nursing home and a senior living community through Willow Health Care Inc., which runs other sites in Missouri, and you'll find a wide range of care services here, with everything from residential care to health care, including rural clinic services, home health through Westwood Home Health, and inpatient and outpatient support at Westwood Rural Health Clinic, and this place offers both long-term stays and short-term help for folks who've had surgery or a tough illness with its new Rehab To Home unit, where you'll find a dedicated rehabilitation gym that has equipment for physical, speech, and occupational therapy. Residents have big, comfortable rooms designed for accessibility, and there are private dining rooms if families want to share a meal together, plus an attractive chapel on site for spiritual needs, and the staff covers 24/7 nursing care delivered by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Medication Technicians (CMT), and Certified Nurse Assistants (CNA). There's a focus on each person's individual care plan, along with privacy-focused neighborhoods, so people get help suited to their needs, and amenities meet most daily and medical needs because the facility mixes clinical care and residential support together, which is something some folks value in a setting like this, and while there's a commitment to quality and innovation in nursing, medical, and therapeutic care, the community's got comfortable living spaces, daily activities to keep people engaged, and dining meant to be good and enjoyable, so you end up with a place that tries to support both the health and day-to-day lives of residents as best it can, and it's good to know Copper Rock Village works under the Willow Health Care Group, which has provided healthcare services around Missouri for quite some time.

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