Carriage Square Rehab & Healthcare Center sits in St. Joseph, Missouri and provides different levels of care, like long-term nursing, short-term rehabilitation, intermediate care, and even residential home care for people looking for a quieter setting, and with 100 beds usually serving close to 87 people a day, the place has a busy feel without being too crowded. Residents get help with daily activities, bathing, dressing, and meals, and rooms come with comforts like individual temperature controls, cable TV, modern furniture, baths, call lights by each bed, and even Wi-Fi if someone wants to use the internet. There are private and semiprivate rooms, plus options for people with Alzheimer's disease or memory needs, as well as care for physical health, dental, wound care, podiatry, optometry, speech therapy, and counseling. The staff-nurses, aides, and therapists-deliver care, supervision, and skilled services all day and night, and medical contact is through Robin Wilsey, keeping things coordinated.
The center serves as a skilled nursing facility, licensed and certified for Medicaid and Medicare, and takes pride in offering full-service dining that's known for tasty meals and healthy ingredients, with plenty of nutritious snacks and table service too, plus the dining area welcomes family and visitors who want to join for meals. Activities fill the calendar from exercise and health promotion to games, crafts, and social events, and there's a focus on friendship and community, though there's no resident or family council in place. Scheduled local transportation helps residents get out on errands or appointments, and pets are allowed, which makes for a homelike feel alongside amenities like personal laundry, linen service, housekeeping, and well-kept homelike floor plans that are designed to feel welcoming.
While Carriage Square gets recognition for friendly staff, quality care, and fun activities, and has won some awards in those areas, inspection reports show about 53 deficiencies over recent years, including issues around pain management, proper treatment, infection control, and staff communication, though there haven't been severe violations and recent grades were average or a bit better. Nurse turnover has been high, with more staff changes than the state average, but registered nurse, LPN, CNA, and therapy hours per resident do come in above standard state levels and hours have been carefully tracked over several years. The center belongs to the Missouri Health Care Association and is part of Ama Holdings, running as a for-profit Limited Liability Company that provides both assisted and independent living, memory care, and home care services.
Residents have access to a therapy room for speech, occupational, and physical therapy, and can take part in scheduled exercise or health programs, with medical alert devices and a call light system nearby to keep everyone safer. The community has wheelchair access, offers handicap accommodations, and tries to provide a safe, dignified, and comfortable atmosphere, even though some citations highlighted areas in need of improvement. There's no council group for families or residents, but tours are available for anyone wanting to see how the daily schedule, meals, and activities work. Carriage Square's approach is to coordinate individualized care plans, keeping the focus on respect, social well-being, and healthcare, even as the facility manages to provide a wide set of services and activities for older adults and those needing different types of support.
