Oak Park Care Center

    6637 Berthold Ave, Saint Louis, MO, 63139
    2.7 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Untrustworthy leadership and poor care

    I had a horrible experience. Admissions and administration were unresponsive and misleading, leadership untrustworthy, and communication atrocious. Staffing was inconsistent - some caregivers were kind, but many were distracted or rude, meds were delayed or given incorrectly, call lights unanswered, and a resident fell and was left on the floor. The facility had cleanliness and odor issues, poor dining service, and staff smoked near entrances; I pulled my mother out and moved her to home care with hospice. I would not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.70 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.8
    • Meals

      1.7
    • Amenities

      2.3
    • Value

      2.0

    Location

    Map showing location of Oak Park Care Center

    About Oak Park Care Center

    Oak Park Care Center sits in Richmond Heights, Missouri, and has been in business since 1998, though the Better Business Bureau opened its file for the facility in 2005. Oak Park Care Center has a BBB rating of A+ even though it's not a BBB Accredited Business, and falls under the business category of a Nursing Home in the MGM Healthcare network of communities. The facility offers both semi-private and private rooms, as well as studios in different layouts, and the building has shared common areas so residents can spend time together, enjoy meals in the communal dining room, or join in on field trips and organized activities that help people stay engaged. Oak Park Care Center features a nutrition specialist to help with health and well-being, nurses on staff to provide medical support, and a caring staff focused on daily needs, therapy, and personalized care.

    Skilled nursing care, long-term care, short-term rehabilitation, and hospice care services are available, and memory care is provided in a specialized unit for people with dementia or Alzheimer's, focusing on safety and improving daily life. There's on-site therapy, including physical and occupational therapy, and outpatient rehabilitation for those coming in for therapy but not staying overnight. Residents receiving hospice care get help with comfort and end-of-life needs, and the care team handles a range of medical and rehabilitative support. Salon services, organized programs, and outings add to the list of amenities. Oak Park Care Center, administered by Ms. Tracy Unger and Meagan Martorelli, also received a 1-star rating from the Centers for Medicare & Medicaid Services for its nursing home care, which is a fact those looking into the facility may want to consider. The center aims for a safe and comfortable place with services to support both physical and social well-being for its residents.

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