Riverview at the Park Nursing Center

    1100 Progress Pkwy, Sainte Genevieve, MO, 63670
    3.6 · 32 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, serious safety concerns

    I appreciate the compassionate, friendly staff and clean, well-maintained facility - nurses and aides often go above and beyond and it can feel like home. That said, my experience was mixed: understaffing, slow phone responses, delayed meds and long bathroom waits were real problems, and administration was sometimes unresponsive. I also heard alarming reports - alleged on-duty drinking, drug-test manipulation, theft, poor wound care/bed sores and instances of neglect - so I strongly recommend touring, asking specific questions, and weighing alternatives before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.63 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      3.6
    • Amenities

      5.0
    • Value

      2.0

    Location

    Map showing location of Riverview at the Park Nursing Center

    About Riverview at the Park Nursing Center

    Riverview at the Park Nursing Center sits in Ste. Genevieve, Missouri, and has space for 120 residents, including 30 beds for Memory Care and 24 private rooms, and you'll see the place spreads out into four wings, each with its own shower, dining room, fireplaces, and comfortable sitting spots, which gives people different places to gather or relax. The staff covers a broad range-there's an Administrator named Katherine Callahan, along with a Director of Nursing, Assistant Director of Nursing, LPNs, an MDS Coordinator, Director of Rehabilitation, and other support staff-all of them focusing on creating personalized care plans that meet every resident's unique needs, whether that means help with bathing, dressing, medication, or transfers from bed to chair, and even more when it comes to complex nursing and memory care services. The center does skilled nursing, memory care for people with dementia or Alzheimer's, and has a strong rehab team to help with physical, speech, and occupational therapy, plus there's palliative and hospice care for those who need it.

    There's always a nurse around, and there's a 24-hour call system, so someone can respond quickly if a resident needs help, and the building's set up with wheelchair-friendly features, private bathrooms, air conditioning, furnished rooms, and things like cable TV, Wi-Fi, and kitchenettes, which helps a person feel a bit more at home, even though it's a nursing facility. The dining rooms run on a schedule-breakfast is served from 7 to 8 a.m., lunch starts at 5 p.m.-but meals don't always come out to everyone at the same table at the same time, which means some people sometimes wait longer than others, and the staff, including Certified Nursing Assistants, do try to help during mealtimes, though there are documented times when people haven't been fully clothed, with at least one resident sitting in the dining room undressed because of memory or physical problems, and sometimes, instead of re-dressing folks where they sit, staff have taken them back to their rooms, so there are places where the routines could be improved.

    Riverview at the Park has a wide mix of amenities, like a movie theater, art and game rooms, a library, fitness facilities, walking paths, and gardens, and the community puts on scheduled activities every day, along with outings and transportation for appointments or group trips. Meals are prepared on site, with options for special diets, all-day dining, and restaurant-style seating, and the kitchen's run by a professional chef, but again, the serving could be more coordinated. The place is set up for both skilled nursing and assisted living, so some folks are there for short stays after a hospital stay, and others make it their long-term home. Medicaid and Medicare are both accepted, and there's help available for most daily tasks-bathing, dressing, taking medicine, laundry, and so on-and the team uses programs and assessments (like the Minimum Data Set) to track how everyone's doing with health, memory, and daily life.

    The atmosphere tries to be homelike, and the staff aim to treat each person with respect, focusing on kindness and support, with extra attention for those who need memory or behavioral care, and the facility is affiliated with the Missouri Health Care Association, so there's a commitment to certain care standards. In summary, Riverview at the Park Nursing Center is a large nursing facility with both short-term and long-term care, a wide range of services, specialized staff, and many amenities, but also some areas, like dining routines and assistance with clothing, that show there's still room for attention and care in daily operations.

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