Jordan Creek Nursing & Rehab

    910 S West Ave, Springfield, MO, 65802
    2.5 · 20 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful, unsafe care; avoid facility

    I moved my mom in and removed her after one day. A handful of CNAs were kind and proactive, but overall staff were overworked, underpaid, rude, and management ignored problems. We experienced theft and lost laundry, wrong trays (even with dietary restrictions), long waits, delayed meds, rough handling that caused injury, poor hygiene, and no timely emergency response-she declined and was sent back to the hospital with infections/pneumonia. Open access and lax security added safety concerns. I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.45 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.4
    • Staff

      2.1
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Jordan Creek Nursing & Rehab

    About Jordan Creek Nursing & Rehab

    Jordan Creek Nursing & Rehab offers skilled nursing and long-term care services for people who need a lot of medical help or daily support. The staff includes registered and licensed practical nurses, physicians, and medical attendants who provide round-the-clock care, making sure residents with serious health needs get treated properly, whether they just left the hospital or are staying long-term because they're frail or need help every day. There's a 15-bed, locked Alzheimer's care unit where trained staff support people living with memory loss, and the facility helps people with personal hygiene, feeding, dressing, moving around, and recording of vital signs, plus help with medications and daily tasks like bathing or getting dressed.

    You'll find single rooms with private bathrooms, kitchenettes, air conditioning, cable TV, and Wi-Fi, and meals get prepared by a professional chef who plans for special diets, including options for diabetes, allergies, or other needs, and people can dine all day in the restaurant-style dining room. Jordan Creek Nursing & Rehab offers a fitness room, a wellness center, a computer center, a library, a beauty salon, outdoor gardens and walking paths, movie and music rooms, several activity and game rooms, and there are family-friendly and community-sponsored events, arts and crafts, planned day trips, resident-run activities, and therapy programs, plus transportation and parking are available, which makes things easier for families visiting.

    Residents who need rehab to get better for a short time, or those needing respite care so caregivers can get some relief, can stay here too, and there are therapies on site including speech, occupational, and physical therapy, with dentistry, podiatry, palliative care, and nutritional counseling if needed. Safety is a focus, with 24-hour supervision, a call system, and emergency alert buttons, and non-ambulatory care helps those who can't walk on their own. Housekeeping, laundry, and linen services get taken care of, so residents don't have to worry about washing clothes or cleaning up their rooms.

    On the quality side, the place got a B-plus for both short-term and long-term care, and nurses earned a B-plus grade for staffing and quality control, while inspections came back with an A-minus, meaning the inspectors found things up to standard, though only 50% of residents received flu and pneumonia vaccines, so the score for vaccine usage was a low F. Medicare and Medicaid are accepted, and the facility also offers hospice care, so families can keep their loved ones close through end-of-life stages. Jordan Creek is run for profit as a limited liability company and has a family council for feedback, though there's no resident council. The website provides details on senior care options and services for those who want to read more or need specific information.

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