Springfield Rehabilitation & HealthCare Center

    2800 S Fort Ave, Springfield, MO, 65807
    3.6 · 56 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, alarming care lapses

    I had a mixed experience. The building is clean, meals decent, and rehab/therapy staff, many aides and the social worker were compassionate and skilled. But I also saw neglectful personal care, long emergency delays, poor communication about transfers, meds mishandled or withheld, rude/overworked nurses, high turnover and safety lapses that caused needless suffering. I'm grateful for the caring staff I met, but I'd advise anyone to visit, ask hard questions about staffing and emergency/end-of-life protocols before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.59 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.4
    • Amenities

      4.7
    • Value

      3.6

    Location

    Map showing location of Springfield Rehabilitation & HealthCare Center

    About Springfield Rehabilitation & HealthCare Center

    Springfield Rehabilitation & HealthCare Center sits at 2800 South Fort Avenue, Springfield, MO. The center has 146 certified beds and mainly focuses on skilled nursing care and rehabilitation. It's managed by Robert Ussery and is under National Healthcare Corporation, which has a long history in healthcare service. The staff includes specialized physicians, nurse practitioners, nurses, therapists, and a clinical social worker. The team covers 24-hour nursing care, and nurse staffing averages about 3.17 hours per resident daily. Nursing teams support with daily activities like bathing, dressing, mobility, meals, incontinence care, and giving medicine, and there's always someone on hand for help. There have been 33 total deficiencies in inspection reports, including a few regarding infection control, nutrition and dietary standards, and proper respiratory care, but inspections show the problems affected only a few people without causing actual harm.

    The facility has both a 120-bed post-acute skilled nursing health center and an onsite rehabilitation center where people can get care after a stroke, surgery-like for joints or the heart-or serious illness. Services include physical therapy, occupational therapy, and speech therapy, with programs set up for stroke recovery, neuro rehabilitation, pain management, diabetes management, wound care, cardiac rehab, and getting better after surgery. The occupational therapy helps folks with everyday activities, vision problems, and cardiopulmonary care. Physical therapy helps after falls, injuries, joint pain, or for people with Parkinson's. Speech therapy assists with communication, swallowing, and voice problems, doing assessments and specialized treatments.

    Residents can choose private rooms with cable TV and high-speed wireless internet, and the building has comfortable living areas, a dining room, a private event room, activity spaces, and relaxed outdoor spots like a gardening area, walking paths, and patio. There's a beauty and barber shop, fitness center, and planned activities or entertainment every day. Housekeeping and laundry services are provided, plus dietician- and chef-approved meals. Dietary needs are taken into account at every meal. Staff also arrange regular social events and religious services. The building focuses on safety with advanced medical equipment and safe care policies. Care is based on physician-directed protocols and offered at different levels based on what each resident needs. The staff looks to help at every stage of life and tries to give answers without negative responses or staff members being distracted by phones. While some reported issues have been noted, the center remains committed to offering attentive, responsible care for residents looking to recover or needing daily support.

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