Springfield Skilled Care Center

    2401 W Grand St, Springfield, MO, 65802
    2.0 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Medication errors theft neglect bedbugs

    I had a terrible experience here. Medication errors, theft of meds and personal items (clothes, a plant), and even an insulin overdose that landed me in the hospital. Staff were undertrained, lazy, frequently absent, and some encouraged or ignored substance- and theft-related behavior. Administration was unreachable, lied to families, ignored complaints and state violations, and there's constant "now hiring" turnover. The building was dirty, linens scarce, bed bugs everywhere, security lax (doors open, no ID), and medical care was delayed or refused for weeks. A few caregivers (Kristal and a couple of CNAs) were wonderful, but they were overshadowed by rampant neglect, harassment reports, and an open abuse investigation. I left AMA after serious illness; do not trust this place with your family.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.98 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      1.2
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Springfield Skilled Care Center

    About Springfield Skilled Care Center

    Springfield Skilled Care Center sits at 2401 West Grand St. in Springfield, Missouri, and has more than 200 beds, offering both skilled nursing and residential living, so there's a lot of space for folks who need short-term help or longer care. The place is owned by a team of healthcare professionals who're really focused on senior living, and you can find services that cover assisted living, long-term care, hospice, respite stays, and support for people with Alzheimer's disease and other memory problems through Andrew's Retreat, which is a separate part of the building set up for dementia care. There's skilled nursing help available, with supervision ranging from 12 to 16 hours a day, plus a 24-hour call system so someone can get help when they need it, and the staff helps with daily activities like bathing, getting dressed, taking medicine, eating, and getting around. They set up personal care plans to match the needs of each resident, and there's regular medication management and oversight, along with access to dental, vision, and foot care right on-site, which is handy. Folks here can take part in physical, occupational, speech, and language therapies if they're working on recovery.

    Springfield Skilled Care Center also provides transportation for outside appointments or group outings, and there's a calendar of social and recreational activities such as exercise classes, games, arts and crafts, and group events, all happening in rooms like the activity room, game room, library, and dining room, which can also be used for family visits and celebrations like birthdays. The nutrition team works out meal plans, taking individual needs into account, and staff handle weekly housekeeping and case management. There's a beauty salon and a barbershop for hair care. The community has both private rooms, which come furnished and include private bathrooms, and shared suites, which still give a private bathroom. Walking paths, a fitness room, and areas to spend time with neighbors help keep people active and social. The center brings emotional and behavioral support to residents who need a little extra help coping or adjusting, and the environment aims to promote independence, but staff are never far away when needed. Bryan Mattox and Kelly Shipley are listed as administrators, each overseeing parts of the operation, and the site as a whole keeps a focus on skilled care. The Better Business Bureau gave Springfield Skilled Care Center an A+ rating, and the community is also tied to The Lodges.

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