Wilson's Creek Nursing & Rehab

    3403 W Mt Vernon St, Springfield, MO, 65802
    2.7 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unprofessional unsafe care, theft reported

    I had a mixed but mostly negative experience. I saw frequent unprofessional, rude and sometimes abusive behavior (staff yelling at residents/families), poor hygiene and safety issues in rooms (urine/soiled bathrooms, even blood droplets), no follow-up on calls, unsafe staffing and hiring concerns, and reports of theft and police involvement - all of which made me consider moving and plan to report to the state. That said, a few nurses, Alyssa, the social worker and administrator were caring, medical care and activities were good, and the dining/activities felt welcoming.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.74 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.3
    • Meals

      5.0
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of Wilson's Creek Nursing & Rehab

    About Wilson's Creek Nursing & Rehab

    Wilson's Creek Nursing & Rehab sits at 3403 W Mount Vernon St in Springfield, MO, and serves as a nursing home focused on skilled nursing, rehabilitation, and long-term care, offering both short-term and long-term stays with twenty-four-hour nursing care from professionals like RNs, LPNs, CNAs, and therapy staff under physician supervision, which means there's always someone available for medical needs and personal care, and what's notable is the attention to quality both in nursing and in meeting inspection standards set for licensed, Medicare-certified care. Residents can choose private or semi-private rooms in spacious and comfortable living areas, and the building even has serene outdoor spaces where folks can get fresh air and quiet time, with community programs and regular social activities designed to engage people physically, mentally, and socially, and there's a resident council for voicing concerns or ideas, though no family council is listed. Memory care is available in a secure unit with safety features like amenities to help reduce confusion and keep folks with Alzheimer's or dementia from wandering, while custom care plans address different needs, from medication management to speech, physical, and occupational therapy, and respite care helps families who need a short-term break. The facility handles inpatient rehabilitation, has hospice services, and provides on-site specialty therapies like dentistry, podiatry, respiratory care, mental health counseling, recreation, nutrition, and pharmacy, so many aspects of aging or illness can be managed without leaving the site. There's also handicapped accessible van transportation, including for medical trips, and the place accepts Medicare and Medicaid, which helps with affordability for a lot of families. Folks point out the helpful and kind staff and the community's reputation: it has a BBB A+ rating, although it's not accredited, with most reviewers giving high marks and some recognition with awards like Best of Senior Living and Best of Senior Living All Star. Since opening in 2014, Wilson's Creek Nursing & Rehab has developed a straightforward way to see what's offered with options to tour in person or virtually, and a contact form on the website for questions, so people can get more details as they consider long-term care or rehab needs for themselves or a loved one.

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