The Ivy at Great Falls

    1130 17th Ave S, Great Falls, MT, 59405
    3.4 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Wonderful staff, serious staffing problems

    I found many genuinely caring, cheerful staff, excellent nurses (Erin, Tiana), strong therapy and activities, and a welcoming admissions team. However, chronic understaffing, slow/no response to call lights, delayed meds/procedures, safety and hygiene concerns, and missing belongings/poor communication make me wary of long-term or high-dependency care here. In short: wonderful people doing their best in a facility with serious staffing/management problems-good for short rehab, not ideal for full-time skilled care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.40 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      5.0
    • Amenities

      2.6
    • Value

      1.0

    Location

    Map showing location of The Ivy at Great Falls

    About The Ivy at Great Falls

    The Ivy at Great Falls is a large nursing home in Great Falls, Montana, that has 278 beds and offers both short-term rehabilitation and long-term nursing care for seniors, and although it's not a continuing care retirement community, it does have memory care services for people with Alzheimer's and dementia, and the building is carefully monitored with activities designed to keep residents engaged while staff provide individualized wellness care and help with daily needs. The facility focuses on creating a safe and caring environment, brings in qualified healthcare professionals, and provides tailored rehabilitation if someone needs help recovering after surgery or an injury, with flexible respite care available by the day, week, or month. Although The Ivy at Great Falls has these services and says it aims for high standards, the facility has faced serious challenges over the years, having been cited by federal agencies multiple times for deficiencies in healthcare and fire safety, and after inspections in October 2023, January 2024, and March 2024, inspectors found 20, 3, and then 12 different deficiencies, respectively. Because of ongoing quality issues, the Ivy at Great Falls got put on the State-Focus Facility program list, which is meant to help places with chronic problems improve, but after failing to meet those requirements-like not achieving "graduation" status in the last inspection-it lost its certification for both Medicare and Medicaid, and the federal government fined the home $17,872 after the October 2023 inspection. With a provisional state license to help residents move out safely and programs like temporary management and transitional support in place, the facility is right now working on moving residents elsewhere, and while the Ivy participates in the Money Follows the Person program to support Medicaid residents who want to return to more community-based living, right now it can't take new residents through the main federal health programs. The Ivy at Great Falls doesn't provide a lot of public details about its services or features beyond what's listed, but it's known as a for-profit, corporate-owned facility that says it wants to offer personalized and supportive care for seniors facing various health needs.

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