Waterford at Williamsburg

    3940 Pine Lake Road, Lincoln, NE, 68516
    3.6 · 17 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Warm staff but leadership problems

    I liked the warm, friendly staff, homey newer building, good activities, tasty meals and beautiful grounds - residents seemed comfortable and cared for. However I was troubled by leadership: poor communication, an unkind/uncommunicative administrator/owner, frequent staff turnover and a medication dosing error that revealed weak accountability. Rooms are small and a bit dark, and I wouldn't pick this place for someone with dementia or a very active couple. Overall staff are compassionate, but leadership and consistency need real improvement before I'd fully trust them.

    Pricing

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    Amenities

    3.65 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      3.5
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Waterford at Williamsburg

    About Waterford at Williamsburg

    Waterford at Williamsburg, a locally owned and operated senior living community in Lincoln, Nebraska, offers assisted living and memory care at different locations, including Williamsburg Assisted Living, College View Assisted Living, and Wilderness Hills Memory Care. Residents get help with daily needs from a licensed care team that's on-site all day and supervised by nurses, and you can find services like personal care, hygiene assistance, medication management, diabetic care, incontinence care, and support for non-ambulatory residents. The community holds a no smoking policy indoors, is pet-friendly, and welcomes both men and women. Apartments include studio, suite, and one-bedroom options, all designed for comfort and easy access, with safety features like an emergency call system, wheelchair accessible showers, and secured entries and exits. Staff offer weekly housekeeping and laundry, while home-cooked meals are served family-style three times a day with snacks, and there are options for vegetarian diets. Residents can join a full daily schedule of activities, both on and offsite, that focus on socializing, education, fitness, spirituality, and entertainment, with things like exercise programs, devotional services, and life-enrichment activities in big common rooms or outdoor spaces which include covered porches and patios. There's also an on-site beauty and barber shop, physical, occupational, and speech therapy, podiatrist visits, and you can get physician care by appointment right at the community. Respite care and hospice care are available, and Waterford partners with outside home health and hospice teams when needed. Seniors here also have free assessments, help with transportation, parking for residents, and access to complimentary WiFi and cable TV. There are extra online resources through a blog, videos, and a glossary that can help families learn more. The staff work to make the place feel friendly, family-oriented, and respectful, with care for those with Alzheimer's and other types of dementia handled at Wilderness Hills Memory Care, while those who want aging in place can get support as their needs change over time.

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