Indian Hills Manor

    1720 N Spruce St, Ogallala, NE, 69153
    2.0 · 6 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Chronic understaffing, neglect, ignored complaints

    I had a strongly negative experience. The facility is chronically understaffed with outdated hygiene protocols-my loved one went 16 days without a bath, showers were reduced for COVID/short-staffing, CNAs were unresponsive and care was frequently delayed. I filed complaints with admin, compliance and the state DHHS hotline and was ignored. If you can, move your loved one to a bigger city for better care-find a different facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      2.0

    Location

    Map showing location of Indian Hills Manor

    About Indian Hills Manor

    Indian Hills Manor sits in Ogallala, Nebraska, and serves as a retirement home with many options for seniors. The facility provides independent living if someone wants an active and social lifestyle without the trouble of home chores, while assisted living is there for people who might need a hand with things like dressing, bathing, or keeping track of their medicine, and there's also care for those who need help because of memory loss such as Alzheimer's disease or dementia, with features that help reduce confusion and wandering. Skilled nursing care, rehabilitation services, and even hospice or palliative care are all available for people who need more medical attention, and the staff's known locally for being friendly and treating everyone with respect and kindness. Home care is an option as well, bringing companionship and assistance for people who choose to stay in their homes. The place tries hard to make the environment feel warm and welcoming, with nice outdoor spaces and lots of opportunities to join in activities that can help people feel comfortable and connected, and there's a big focus on both medical and emotional needs. People can take part in simple social and recreational programs to support dignity and comfort, and meals are cooked to help keep everyone healthy. The staff often works with families, encouraging them to be part of the care process during recovery or rehabilitation. The community is careful about safety, promoting hand-washing and mask-wearing if someone feels sick, and they screen visitors at the door. There are amenities for residents that aim to make life easier, safer, and more enjoyable, and those who live here tend to notice the efforts made to maintain a home-like setting where everyone's treated as an individual.

    People often ask...

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