Continental Springs

    3200 G St, South Sioux City, NE, 68776
    2.7 · 22 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, poorly managed facility

    I placed my mom here and while the nurses and caregivers were kind and attentive, the place is badly managed. It's short-staffed and often unresponsive (ignored call lights, unanswered calls), rooms are cramped with shared baths, and personal items have gone missing or been stolen. Food, cleanliness, and maintenance are inconsistent-dirty utensils, unappealing meals, infections and safety issues (falls, weight loss) were concerns-yet the price is high and billing is problematic. New management has made some improvements, but overall I cannot recommend it.

    Pricing

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    Amenities

    2.68 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.5
    • Meals

      1.8
    • Amenities

      2.4
    • Value

      2.0

    Location

    Map showing location of Continental Springs

    About Continental Springs

    Continental Springs, officially registered as CONTINENTAL SPRINGS LLC, sits at 3200 G St and works as a for-profit, individually owned nursing home that provides Skilled Nursing Facility and Nursing Facility (SNF/NF) care for people needing both medical help and daily living assistance, so people come here when they need more complex care, recover from being in the hospital, or need help after an illness or injury, and while there are both short-term and long-term care options, many residents stay a while, with an average daily count of about 50 people-though the place has 77 certified beds, and it offers all sorts of rooms including both private and semi-private ones, as well as Assisted Living Apartments and Studio Suites. The facility helps residents stay active and healthy across different areas-intellectual, social, physical, emotional, and spiritual-by offering activities, special dining options, laundry, personal care with things like dressing and getting around, and manages medications as well as any special diets, so families can also take comfort knowing staff are available all day and all night. They have a professional interdisciplinary team that pulls together nurses, social services, doctors, patients, and families to guide care, and they've set up support for daily living as well as programs to encourage independence within a safe, individualized setting. The facility also offers Rehabilitation Services, Respite Care for temporary stays, and even transportation for scheduled local trips, so people can get where they need to go. On top of all this, the social services department helps plan for home care after discharge and connects families with resources, and residents can count on meals, housekeeping, and laundry services.

    The facility has adjusted nurse staffing hours per resident per day of 4.71 and adjusted RN staffing hours of about 0.73, but on weekends this drops to 0.32 RN hours per resident per day, and the official total nurse staffing hours reported is just over 4.39. Recent ratings reflect mixed performance: while the health inspection rating comes in at a solid 4 out of 5 stars, staffing gets 3 stars, and quality measures come in low with 1 star, which means there's some room for improvement, and the weighted health survey score is 24.67. The center has had 1 fine totaling $15,000 and 3 substantiated complaints, all of which suggest careful attention's needed before choosing it. Average user reviews give it a 2.4 out of 5 rating based on 8 reviews.

    Medicaid, Medicare, and other qualifying managed care payments are accepted, and alongside all the usual care-like medication management, help bathing and dressing, personal laundry, meals, assistance with mobility, and vital sign checks-residents can take part in activities designed to promote a sense of community. Continental Springs works to create a comfortable, supportive environment that focuses on patient-centered care and keeps all kinds of people moving forward, whether they're recovering or settling in for the long-term.

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