Hanover Terrace Health and Rehabilitation Center sits on 49 Lyme Road in Hanover, New Hampshire, and you'll find that Bear Mountain Healthcare runs it, and they've got a bunch of things they do, like skilled nursing, inpatient and outpatient rehab, hospice, respite care, and Alzheimer's care, though right now they're not taking new patients, and most folks there speak English, but sometimes you'll hear other languages. The place holds up to 100 beds, but the main census shows about 50 people living there on any given day, and they've got 49 beds certified for skilled nursing care, which means nurses provide around-the-clock support with doctors on call, medication help, and various therapies. So for folks who need help after surgery or a medical event-like a stroke, heart problems, broken bones, or breathing trouble-they're set up for that, with physical, speech, and occupational therapy programs, and you'll hear about things like strength training, speech, help swallowing, and managing pain, so there's a team approach, but you'll also find long-term care for folks who can't live on their own anymore due to aging or sickness; that brings three meals a day, snacks, help bathing or dressing, and attention from dietitians and social workers, plus some palliative care for those facing terminal illness, covering pain, nutrition, and spiritual needs if needed.
But, if you're looking at history and inspections, you'll want to know that Hanover Terrace Health and Rehabilitation Center's had some real trouble, like getting called out on eleven different deficiencies during inspections, and that includes issues with reporting and responding to suspected abuse or neglect, as well as problems keeping infections under control, and being marked as a Special Focus Facility Candidate means the place has a record of serious quality issues, though it hasn't been flagged formally by the government, so you should keep all of that in mind. The nurse turnover rate is 43.8%, which, though lower than the state average, still means almost half the nurses don't stick around, and nurse staffing averages 3.30 hours per patient per day, which is less than what you'll see in other New Hampshire facilities, so staff are there but stretched. Hanover Terrace's connect with medical students and residents, since the department's family medicine and geriatrics programs use it for training, and it's close to the main medical center, making it easy for doctors and learners to come by. The center's been reviewed 8 times with an average score of 4.3, and the focus always comes back to helping people regain independence through personalized therapies, but when you add up the fast-track rehab, attention to chronic conditions, meal planning, and a full rehab team, there's a lot happening, though the history of violations and several flagged incidents show it's important to stay alert if you're considering care in this type of environment.
