Alpine Healthcare Center

    298 Main St, Keene, NH, 03431
    3.5 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Grateful for staff, wary overall

    I'm grateful for the many caring, friendly, professional staff who were attentive, compassionate, and often went above and beyond for residents. That said, the facility needs updates and I experienced serious problems - lost belongings, a room packed without permission, ashes found in a dumpster, and handling that raised honesty and respect concerns - so I'm thankful for the staff but wary overall.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.53 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.5
    • Meals

      3.5
    • Amenities

      3.0
    • Value

      3.5

    Location

    Map showing location of Alpine Healthcare Center

    About Alpine Healthcare Center

    Alpine Healthcare Center sits in Keene, New Hampshire, and is an individual-operated, for-profit nursing home run by White Mountain Peak Healthcare LLC. The place has 85 certified beds with an average of 67 residents each day, so the occupancy rate lands about 83.5%, and they're open all hours. The center sits in a newly renovated, state-of-the-art building with common spaces for social and recreational gatherings, a dining room, patient rooms designed for comfort, and a rehab gym. There's also a salon for grooming and beauty treatments, which folks seem to like for a little extra care. Alpine has a specialized Evergreen Dementia unit for memory care needs and offers both short-term and long-term care options, including respite, hospice, and home healthcare services.

    You'll find a wide range of medical and therapy services here, like speech therapy, occupational therapy, physical therapy, wound care, nutritional counseling, lymphedema management, orthopedic rehabilitation, tracheotomy care, amputee recovery, palliative care, and total parenteral nutrition, along with mental health help. The staff includes nurses, CNAs, therapists, administrative and other healthcare workers, and a medical team on call at all hours, with nurse staffing at about 3.42 hours per resident per day. Nurse turnover sits higher than some at 41.4%. They use modern equipment throughout the facility.

    The center takes both Medicaid and Medicare, making payments easier for many. There isn't a Family Council or Resident Council at Alpine Healthcare Center. Inspections put the home at an overall grade A, with an A+ for inspection performance across several review periods, but reports note 16 deficiencies, including two related to infection control. Deficiencies include not fully meeting pharmacy standards, some trouble with accident supervision and safety (affecting few residents), and a lack of full antibiotic monitoring; none caused actual harm but had the potential for more than minimal harm.

    Staff at Alpine Healthcare Center earn a reputation for being caring and compassionate, always trying to provide a warm and knowledgeable presence. The facility covers both health and emotional support for seniors, with caregiving, healthcare, and wellness at its center. Guests are welcome to schedule tours if they want to see the facility in person.

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