Fox Trail Memory Care Living

    115 US-206, Chester, NJ, 07930
    3.0 · 17 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Understaffed unsafe filthy poor leadership

    I liked many of the aides - they were friendly, caring, and worked hard - but administration is a mess. Communication was abysmal (director left without updates, COVID and construction not properly communicated, terrible record-keeping and shift handoffs). Chronic understaffing and turnover left residents neglected: missed blood sugar checks, PT skipped, meds/hospice meds not given, wandering dementia patients and unsafe sundowning practices I witnessed, lost/soiled laundry and belongings. Sanitation and food were unacceptable - filthy kitchen, processed meals, soiled furniture. There are lovely outdoor spaces and some truly excellent staff, but overall I wouldn't trust this facility with my loved one until leadership, staffing, safety, and cleanliness are fixed.

    Pricing

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    Amenities

    3.00 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.6
    • Meals

      1.3
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Fox Trail Memory Care Living

    About Fox Trail Memory Care Living

    Fox Trail Memory Care Living sits in Chester, NJ, on quiet woodsy grounds, and the place does have a colonial-style, bright white building with a warm inside. The staff cares for men and women with memory troubles like Alzheimer's, dementia, or Parkinson's, and they also offer short-term respite and hospice care if needed. The community wants residents to feel at home, so pets like dogs and cats can live with them, and there are both outdoor walking paths and indoor spaces where folks gather, relax, garden, play music, or join in art and social events.

    The staff designs activities and programs to help with thinking, memory, and socializing, and daily life includes things like gardening, art, trivia, Wii bowling, devotional services, and even outside entertainers coming in now and then, and they use programs like SPARK and HOPE to support brain health and keep things stimulating, and residents can join life-long learning or intergenerational get-togethers.

    Nurses are always on site, a doctor is on call, and therapists like podiatrists, dentists, and physical, occupational, or speech therapists visit regularly. Folks get help with medicine, moving about, bathing, using the restroom, or managing diabetes if they need it, and the place handles residents with behavioral needs or those who might wander, using security bracelets and a secure building. Meals come home-cooked, with snacks all day, and if someone needs gluten-free, low-sugar, or other special diets, the kitchen does that; residents eat in a shared dining room, and family or guests can join.

    The Support and Education Center helps families learn and cope, and the staff listens to questions and suggestions. All apartments come furnished, have cable TV and Wi-Fi, and cleaning and laundry are done for you. Transportation services let folks go to appointments or outings, and there's parking for visitors. The whole place is made for easy access, with rooms and showers built for wheelchairs.

    Beauty and barber services are in the building, and residents can keep up with foot care, teeth cleaning, or other needs without leaving. There's an activity director making sure there's always something to do, and programs are personalized for each person's memory and wellness needs. The community fee and care costs are structured by the level of need, and there are care options for everything from light help to heavy support or two-person transfers. Fox Trail Memory Care Living isn't too big-it keeps things more boutique and homey with a focus on safety and comfort, and the reviews rate it as very good with three out of five stars.

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