Holly Manor Center

    84 Cold Hill Rd, Mendham, NJ, 07945
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate staff but run-down facility

    I'm deeply grateful for the compassionate, skilled nurses, aides and therapists who went above and beyond - they eased our family's worry and delivered excellent rehab. That said, the facility feels underfunded and dated: worn rooms, occasional urine odor, rusted tiles, stained carpets, inconsistent cleanliness, chronic understaffing and management turnover that sometimes caused care gaps and slow responses. If you want attentive, loving staff this is worth considering, but visit first, check staffing/therapy availability, and be prepared for a run-down building and variable food/administration.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.06 · 121 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      2.4
    • Amenities

      2.8
    • Value

      1.5

    Location

    Map showing location of Holly Manor Center

    About Holly Manor Center

    Holly Manor Center sits on 84 Cold Hill Road in Mendham, NJ, and is run by Genesis Healthcare as a for-profit skilled nursing facility that can hold up to 124 people, and it's got spaces set aside for both short-term rehab and long-term care, and you find both private and semi-private rooms with things like cable TV, Wi-Fi, air conditioning you can control, and comfortable common areas, plus some nice gardens and courtyards scattered about where folks can enjoy the outside or just sit and visit, and some people like the little café and dining room with restaurant-style options, along with things like a beauty salon and activity rooms that get used for various cultural, religious, educational, and social programs. Residents get help with bathing, dressing, managing medication, and the staff offers things like wound care, pain management, vision and podiatry services, dental care, psychiatric and case management support, physician oversight, dietary counseling, and discharge planning, plus specialty care like dementia services, bariatric support, TPN for nutrition, a range of physical, occupational, respiratory, and speech therapies, as well as rehabilitation for neurological needs or injuries, orthopedic rehab after joint work, and palliative or hospice care, and they work with families for respite stays and even honor veterans through a special partnership. Holly Manor Center also gives folks some recreational activities, pet therapy, transportation for appointments, laundry, housekeeping, mail, and newspapers, and there's an alarm system for added security. It has a CMS overall rating of 3 stars out of 5, staffing at 4 stars, quality measures at 5 stars, but the health inspection rating sits at 2 stars, and it's had a $9,770 fine in the last three years, and inspectors found problems like not always providing enough pharmaceutical services, infection control, proper staffing, adequate food and drinks, freedom from restraints, and it's had a history of violations even with its positive ratings in some areas. The place is a 2023 AHCA Bronze Quality Award winner, and it takes part in the National Alliance for Care at Home, so some services also reach beyond its walls with home health, hospice, Medicaid HCBS, and palliative care, plus support for discharge planning and transitions, and with a team that includes registered nurses, attending physicians, rehab specialists from Genesis, and ties to accountable care, they try to make sure folks get a plan that fits their own needs, but it's worth knowing the record has some blemishes, so it's good to ask questions and look things over if you're thinking about it.

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