Big Oak Rehab

    849 Big Oak Rd, Pittsgrove, NJ, 08318
    4.3 · 72 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, serious safety concerns

    I had a mixed experience. Many nurses, aides and therapists (Amanda, Jim, Millie, Crystal, Jordyn and others) were compassionate, professional and helped my mom regain strength-rehab and nursing care can be excellent and the place can feel family-like. However I also saw serious problems: poor communication and management follow-through, inconsistent staffing (esp. nights), hygiene and safety concerns (soiled bedding, wounds, theft) and some instances of neglect. I'm grateful for the good caregivers but would recommend with caution and close oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 72 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      4.3

    Location

    Map showing location of Big Oak Rehab

    About Big Oak Rehab

    Big Oak Rehabilitation And Healthcare Center sits in Pittsgrove, NJ, and goes by the name Big Oak Rehab & Care Center, being one of those places you might see listed under Eagleview Health and Rehabilitation, and it's a facility with many different care options, so someone looking might find independent living, assisted living, memory care, long-term care or skilled nursing, sub-acute rehab, wound care, and even hospice, which is helpful if there are changing needs as people age. The place offers home care, active adult living, adult day services, home health care that's Medicare-Certified, and handles both Medicare and Medicaid, because that is often needed. While its overall rating, health inspections, and staffing are rated much below average, it does have an above average score for quality measures, which people may want to know.

    There's a team with nearly three decades of skilled nursing experience, including a Medical Director, Director of Nursing, Rehab Director, Infection Preventionist, and Director of Social Services, and these professionals focus on both clinical services like rehab, wound care, and infection prevention, and the more social parts of care too. The center says its approach stands out for sophisticated care and warmth, in what they say is an intimate setting. Big Oak Rehab & Care Center runs various kinds of services and amenities, supporting both basic comfort and more specialized recovery, so residents get care designed for their specific needs. People can take part in social, recreational, and educational activities, since the community aims to stay vibrant and organized. The facility has a "care above all" approach, which they say guides everything from therapy to social services, trying to help everyone make the most of each day, no matter the length of their stay.

    Big Oak Rehab uses social media like Facebook, Twitter, and LinkedIn for community sharing, and it keeps distinctive terms and special names for some of its programs and care services, which can make the place feel a bit more personal. Amenities and rehabilitation services are in place to support resident comfort and to help recovery along, whether someone's coming in for a short rehab stay after a hospital visit or living there for a longer time. While the ratings from government sources reflect some areas for improvement, some people appreciate the above average quality measures and the experienced team-overall, it's a large health care center with a lot of services under one roof.

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