Complete Care at Willow Creek

    1165 Easton Ave, Somerset, NJ, 08873
    3.1 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Rude, unclean staff; unacceptable care

    I would not recommend this facility. I placed a loved one here and encountered rude, uncaring, and often unclean staff who were unresponsive to calls and medical concerns (bumps ignored; delayed doctor visit that resulted in a shingles diagnosis). Rooms and common areas smelled of urine, had flies, soiled clothing left in closets, and food was frequently disgusting; aides often wouldn't help unless prompted. Communication and visitation policies were poor and phones rarely answered, though a few staff (notably Ieka Higgins and some cleaners) were kind. Overall care quality felt below acceptable and we transferred my family member elsewhere.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.07 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.2
    • Meals

      1.8
    • Amenities

      5.0
    • Value

      3.1

    Location

    Map showing location of Complete Care at Willow Creek

    About Complete Care at Willow Creek

    Willow Creek Rehabilitation and Care Center is a distinguished senior living community dedicated to providing comprehensive and compassionate care for its residents. The center is renowned for offering a warm, welcoming environment where individuals in need of skilled nursing, rehabilitation, or support with daily living activities can find both comfort and attentive care. Residents at Willow Creek benefit from a holistic approach that combines physical well-being, cognitive engagement, and emotional support, all within a thoughtfully maintained setting.

    Nutritional care stands as a pillar of life at Willow Creek Rehabilitation and Care Center. The kitchen team crafts menus that emphasize a balance of taste, nutrition, and variety, ensuring every meal is not only delicious but supports the health and vitality of each resident. Meals are carefully planned to encompass a full spectrum of vitamins and minerals essential for seniors, while also accommodating dietary preferences and requirements. The attention to dining details reflects Willow Creek’s understanding of meals as vital moments of community and enjoyment.

    Life at Willow Creek is enriched by a diverse array of activities designed to foster social connection, stimulate cognitive function, and encourage physical movement. Programs are specifically curated to be engaging and inclusive, giving residents ample opportunity to participate in events that nurture friendships and create lasting memories. These activities range from group exercise and arts sessions to music events and special celebrations, each aimed at supporting overall well-being and happiness.

    The team at Willow Creek Rehabilitation and Care Center is recognized for its dedication to creating a nurturing atmosphere marked by kindness and professionalism. Staff members strive to build genuine relationships with each resident, ensuring that everyone feels valued and at home. Through personalized care plans, close attention to individual needs, and a commitment to creating a friendly community, Willow Creek continuously works to elevate the everyday experience for seniors and their families. This focus on service and hospitality establishes the center as a leading choice for those seeking quality long-term or rehabilitation care.

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