Hillcrest is a Continuing Care Retirement Community, which means residents can stay and receive more support as they get older and their needs change, and there's a buy-in fee if someone wants to move in. Hillcrest offers several types of care including independent living for active older adults who want a simple, maintenance-free lifestyle, assisted living for those needing help with daily activities like bathing, dressing, and medication, skilled nursing services for round-the-clock medical support, and secured memory care communities for seniors with dementia or Alzheimer's disease. The community has 24-hour supervision, a call system for emergencies, medication management, and assistance with transfers and other activities of daily living, so people get support when they need it. Each resident has a private bathroom, air conditioning, furnished rooms, cable TV, Wi-Fi, kitchenettes, and there's regular housekeeping, laundry, and linen services to keep things clean and comfortable.
Residents can enjoy restaurant-style dining with menus that accommodate special diets, including allergy-sensitive options and diabetes meal plans, and there's a professional chef preparing meals all day. The dining options include flexible hours and meals available throughout the day. Hillcrest has a variety of on-site amenities like a beauty salon, game room, movie theater, music and arts activities, computer center with high-speed internet, library, fitness center, wellness room, spa, walking paths, gardens, and outdoor gathering spaces for fresh air or little strolls. There are regular activities with a daily schedule, resident-run events, community-sponsored programs, movies, planned day trips, hobby groups, and plenty of social and recreational opportunities, so people can stay engaged and connect with others. Health and wellness services include fitness programs, therapy services, and a wellness center for physical activity. The caregiving team works with each resident to develop a personalized care plan, and the staff provide care like medication support, bathing help, dressing, and other daily tasks, as needed. Families can get support, and the community has transportation and parking, along with move-in help and concierge services.
Hillcrest offers respite care for short-term stays, giving caregivers a break, and it provides help with transfers, activities of daily living, and 24-hour supervision. The community supports aging in place, meaning residents don't have to move out if they need more care later. There are memory care programs with secure areas and specialized activities for residents with dementia. Everyone has access to community life, events, fitness activities, social spaces, games, outdoor programs, and common areas like gardens or libraries. The nursing home area provides skilled nursing and rehabilitation, wound care, and medical care for seniors with greater health needs. Hillcrest also operates early childhood programs such as Hillcrest Preschool, which offers early childhood education for ages PK-KG, and the property lists several public and private schools with test score ratings.
In addition to care and housing, Hillcrest offers equipment rental services with electric scissorlifts of different heights, cranes and boom trucks, aerial work platforms, scaffolding, ladders, and industrial cranes, and they've got a dashboard for managing rentals, accounts, and purchase orders, along with tools for creating quotes and managing accounts. The facility uses a form with a "question or comment" field for publication requests, and there's a process to ask for publications in alternate formats. Hillcrest's information is a publication of the Government of Canada and is archived on the web.