Mission Arch Center

    3200 Mission Arch Dr, Roswell, NM, 88201
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff, but concerning issues

    I placed my loved one here and I'm grateful for the compassionate, attentive staff (Enisa, Irma and many nurses/CNAs), strong memory and therapy teams, clean facility and engaging activities - they genuinely went above and beyond. That said, I saw understaffing, delayed call-light response, very small double rooms, high cost (~$10k/mo) and a few serious care/communication lapses that left me worried. I recommend this place for kind, skilled staff but only with close oversight and clear communication about safety and billing.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.54 · 118 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      3.7
    • Amenities

      1.0
    • Value

      2.0

    Location

    Map showing location of Mission Arch Center

    About Mission Arch Center

    Mission Arch Center sits out in Roswell, New Mexico, as a skilled nursing facility and assisted senior living community run by Genesis Healthcare, and it's the kind of place that's been around for a while, working with people who need everything from short-term care after a hospital visit to long-term stays, plus hospice, palliative, and respite care and even home health care sometimes, so folks can expect a range of services under one roof, whether the need is for dementia care, wound care, podiatry, psychiatric help, pain management, or even more specialized types of support like orthopedic rehab after a joint replacement, ventilator care, and dialysis, plus bariatric care and IV therapy, so the medical team, which includes board certified Medical Director Dr. Thomas Wulf and long-serving staff like Rehabilitation Director Cristy Masterson, Admissions Coordinator Stephanie Velasco, and an activity director named Angel, all work together to help each resident get care set up just for them, and the place sees to doctor visits, medication management, nutrition and dietary needs, and personal care with registered nurses and attending physicians available.

    The campus has a mix of private and semi-private rooms, and residents can relax in areas with a fireplace, air conditioning, and cable TV, or spend time in welcoming community spaces like activity rooms, the dining room, and nicely cared-for gardens and courtyards, and it all sits in a quiet suburban neighborhood where security is tight and the alarm systems keep things safe, while the daily offerings can include religious, cultural, educational, and fun events, sometimes pet therapy visits, and even beauty salon and barber services for those who want them, and if someone needs mail, laundry, or newspaper help, staff handle it right there, and there's also housekeeping and pharmaceutical deliveries, computer and wireless internet access, and coordinated transportation used for outings or appointments.

    Mission Arch Center accepts Medicare, Medicaid, and private insurance, so payments can be arranged in several ways, and with the Bronze AHCA Quality Award, plus a 4.3 rating from around 45 reviews, the staff tries to keep the standard of care decent, making sure to create treatment plans that focus on recovery and each person's changing needs, whether someone's coming for a short rehabilitation or will stay a bit longer, and as part of the New Mexico Health Care Association, the facility uses different quality tools and educational resources, like video trainings for ongoing learning for staff, with members and administration on-site, like Jordan Montoya, to coordinate the many details, and with discharge planning and case management included, Mission Arch Center keeps its focus on helping residents have as safe and smooth a stay as possible.

    People often ask...

    Nearby Communities

    • Exterior view of Amber Lights senior living community with a large sign displaying the name and address, surrounded by landscaped greenery, palm trees, and desert plants under a clear blue sky.
      $3,530+3.8 (57)
      1 Bedroom
      independent living, assisted living

      Amber Lights

      6231 N Montebella Rd, Tucson, AZ, 85704
    • Exterior view of a single-story brick building with a covered entrance, surrounded by landscaped greenery and trees under a blue sky with scattered clouds.
      $2,625 – $3,050+3.9 (110)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Truewood by Merrill, River Park

      3201 River Park Drive, Fort Worth, TX, 76116
    • Exterior view of a multi-story senior living facility building with white walls and red-tiled roof accents. The foreground features a landscaped area with bushes and a sign that reads 'Gardens Care Scottsdale' along with a phone number. Several cars are parked near the building under a covered area.
      $2,249 – $4,000+4.1 (98)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      independent, assisted living, memory care

      Gardens Care Senior Living - Scottsdale

      9185 E Desert Cove Ave, Scottsdale, AZ, 85260
    • Exterior view of McDowell Village senior living facility showing a building with a covered entrance supported by brick columns, surrounded by palm trees, colorful flower beds, and well-maintained landscaping under a clear blue sky.
      $5,200 – $6,500+4.7 (107)
      1 Bedroom • 2 Bedroom
      independent living, assisted living

      McDowell Village

      8300 East McDowell Road, Scottsdale, AZ, 85257
    • Exterior view of Belmont Village Senior Living West Lake Hills building with a covered entrance, stone and beige facade, trees, and a partly cloudy blue sky.
      $8,000+4.4 (117)
      1 Bedroom
      independent, assisted living, memory care

      Belmont Village Senior Living West Lake Hills

      4310 Bee Caves Rd, West Lake Hills, TX, 78746
    • Exterior view of Maravilla Scottsdale senior living community building with a beige stucco wall and illuminated sign reading 'Maravilla Scottsdale An SRG Senior Living Community' surrounded by desert landscaping and trees at dusk.
      Pricing on request4.6 (98)
      suite
      independent, assisted living, memory care

      Maravilla Scottsdale

      7325 E Princess Blvd, Scottsdale, AZ, 85255

    Assisted Living in Nearby Cities

    0 facilities
    0 facilities
    0 facilities
    0 facilities
    4 facilities
    4 facilities
    0 facilities
    4 facilities
    0 facilities
    0 facilities
    15 facilities$4,578/mo
    15 facilities$4,578/mo
    © 2025 Mirador Living