Taos Healthcare, also called Taos Living Center, sits in Taos, New Mexico, and holds space for up to 102 residents, though most days about 83 people stay there, and it's been operating since 2021 as a for-profit, privately held place. The facility connects with Canyon Creek Healthcare and the New Mexico Health Care Association, and Jo Green acts as the administrator over the 51 to 200 staff members. Residents can get 24-hour skilled nursing care, regardless if they need help short-term after leaving the hospital or long-term care for daily needs, and the team provides kinds of therapy like physical, occupational, and speech, as well as Alzheimer's and dementia services, palliative care, hospice, respite care, and support with medication. For those recovering from injuries, illness, or surgery, the short stay unit has private rooms, each with a television and phone, and the staff focus on helping folks transition safely back home, sometimes using programs like Home Health to do so.
The main building has private rooms to aid healing, and comfortable living spaces for both rest and socializing, with access to beauty and barber services, lively dining spaces, and common areas built to make it feel homelike and warm, and the social activities try to keep residents mentally and physically active. Taos Healthcare reports a lower than average nurse turnover rate at 40%, and nurse staff average about two hours and 43 minutes with each resident each day, which is below the state's average. The Medicare rating sits at one out of five stars which is much below average, with recent government inspections listing up to 85 different deficiencies over the past year. Some inspection reports found problems like resident falls not recorded, call lights going unanswered, staff arguing or yelling, missing training on medicine overdoses, and no Narcan or Glucagon available on site for emergencies. Other issues included gaps in resident rights about picking roommates or getting notice before room changes, and lapses with wander guards and residents leaving without proper checks. Nutrition and infection control drew concern, with four infection-related deficiencies and dietary findings ranked as having the potential for more than minimal harm.
Taos Healthcare features a skilled nursing and rehabilitation center, and staff assist with everyday needs and managing chronic illnesses, but families should know about the documented issues and lower-than-average rating. Those wishing to learn more can look up additional information on their public website.
