Edward L. Wilkinson Residential Health Care

    4988 NY-30 2nd floor, Amsterdam, NY, 12010
    2.8 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care led to death

    I placed my mother here and it was a nightmare. Chronic understaffing, long wait times, residents left alone after falls (buzzers unreachable), medication mismanagement and improper restraints led to her transfer to ICU and ultimately her death - communication was poor and belongings were lost. A few nurses and admissions staff (Merideth) were compassionate and the place can be clean, but overall the care was neglectful and dangerous; I would never recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.80 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.9
    • Meals

      5.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Edward L. Wilkinson Residential Health Care

    About Edward L. Wilkinson Residential Health Care

    Edward L. Wilkinson Residential Health Care sits on the second floor of a building at 4988 NY-30 in Amsterdam, NY, and has served as a nonprofit organization recognized since March 1946, so it's been around for a long time, and the staff run a residential health care facility that gives seniors a home-like setting with health care and daily living help all in one place, which means people who need skilled nursing, memory care, assisted living, or supportive living can live here comfortably with others, and the facility offers 56 certified beds out of 160 possible, with skilled nursing staff who are there 12 to 16 hours a day and a 24-hour emergency call system, plus constant supervision for safety and support, and there are private rooms with bathrooms, cable TV, Wi-Fi, air conditioning, phone, kitchenettes, and furnished spaces to make people feel at home. Residents get meals from a professional chef with restaurant-style service in the dining room and options for special diets like allergy-sensitive or diabetes menus, and they can eat whenever they like since all-day dining is available. Staff help with medication, bathing, dressing, and moving around if needed, and people get help with health needs, like wound care, rehabilitation after surgery, or management of chronic and acute conditions, with payment possible from Medicare or Medicaid. The building is part of a Continuing Care Retirement Community (CCRC), so it's set up to help as needs change, and it has several unique names and terms for its care offerings and amenities that set it apart as focused on Residential Health Care. Family and resident councils help guide improvements to the home with staff input, and there are lots of activities every day, like movie nights, music and arts programs, community events, and memory-enhancing activities for people who need them, along with walking paths, a garden, fitness and spa rooms, a game room, an arts room, a movie theater, resident-run activities, and scheduled outings. Residents and families get support, housekeeping, laundry, dry cleaning, parking, and transportation help, and there's an emergency alert system throughout the building, too. The facility has a long history, and while it's not huge, it offers a mix of care and comfort with attention to health and wellness, giving seniors a place where daily life and care come together in a simple, supportive setting.

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