Ferris Hills At West Lake

    1 Ferris Hills, Canandaigua, NY, 14424
    5.0 · 8 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    5.0

    Spacious safe resort-like community living

    I live in a spacious, very clean two-bedroom apartment and feel safe and cared for in this resort-like community. The staff are friendly and responsive, the restaurant-style food is excellent, and there are endless activities - lectures, music, classes, card clubs, libraries and more. On-site salon and grocery, plus shuttle, private car for off-schedule rides and doctor transportation; close to Canandaigua stores and hospitals. 24-hour care/extended-care is available for peace of mind - I highly recommend it.

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    Amenities

    5.00 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.8
    • Amenities

      4.5
    • Value

      5.0

    Location

    Map showing location of Ferris Hills At West Lake

    About Ferris Hills At West Lake

    Ferris Hills at West Lake sits in Canandaigua with a view of the lake, which gives it a nice, quiet setting, and it's pretty special being in a resort town, so it's a good spot if you like scenic paths for a stroll or spending time in a park. The community serves people aged 55 and over, offering a full range of living options-independent living, assisted living, memory care, and skilled nursing through the M.M. Ewing Continuing Care Center, so there's a whole mix of folks and staff around who know what they're doing. Apartments come mainly as spacious two-bedroom, two-bath units, and many have views and easy access to walking paths.

    Ferris Hills helps residents with daily needs, including diabetic care like blood sugar checks-they'll monitor but can't give insulin shots-and can step in to help people transfer between bed and wheelchair if needed. The staff stay up all night, so support is always there, and you'll find safety and security measures right in place. There's incontinence and non-ambulatory care for people who need extra help, and you get a full continuum of services-so if someone's health changes, care's close by.

    Folks like to stay busy, so there's always something like lectures, music performances, card clubs, a knitting group every Monday at 2:30pm, games, and continuing education courses. The indoor areas feel homey, and there are spaces, including some private rooms where smoking is allowed, so people can relax or socialize as much as they wish. Outdoor activities include devotional services off-site and walking by the lake. The new bocce ball court gives another outdoor option for fun or friendly matches.

    People don't have to worry about chores much since meals are provided, there's restaurant-style dining, a store for essentials, housekeeping, a hair salon, and maintenance services. For moving around town, there are shuttles to stores and the library, plus a private car service for other trips. Parking is available, and pets like cats and dogs are welcome, making it easier to feel right at home.

    The facility's connected with FF Thompson and offers a range of medical help-primary care through groups like Canandaigua Family Practice, pharmacy services, pain management, orthopedics, OB-GYN, pediatrics, pulmonary care, emergency medicine, urgent care, dialysis, diagnostics, and even cancer genetic testing and bariatric surgery programs, so you're covered if health issues come up. Kids can get care too through the pediatrics services. There's also on-site medical nutrition therapy and observation if someone needs it, and a fitness center right in the community.

    Each resident has access to a 24-hour emergency call system, and the place offers things like creative card making groups, clubs, and social, cultural, and educational programs that give daily routine and purpose. The community works to keep life vibrant and folks healthy, so activities, amenities, health, and support services blend together, making Ferris Hills feel less like a facility and more like a lived-in, friendly place to age with dignity and comfort.

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