Pricing ranges from
    $3,866 – 5,025/month

    Quail Summit

    5102 Parrish St Ext, Canandaigua, NY, 14424
    3.8 · 42 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility but unsafe management

    My mom is in the memory care unit. The facility is clean, beautifully appointed, with lovely grounds, good food, lots of activities, and many staff who are warm, attentive and helpful. That said, I've seen frequent staff turnover and untrained aides, inconsistent medication administration, poor communication from leadership, and an uncaring executive director. There were serious safety concerns (a destroyed room with broken glass, ambulance/police transports, and even a lease termination/eviction pressure). Dementia care expertise and behavior management felt inadequate; residents were sometimes left unattended. Overall I appreciate the staff who try hard and the nice environment, but I would only recommend this place with strong, documented assurances about staffing, meds, and management.

    Pricing

    $3,866+/moSemi-privateAssisted Living
    $4,639+/mo1 BedroomAssisted Living
    $5,025+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.81 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      4.3
    • Amenities

      3.9
    • Value

      3.0

    Location

    Map showing location of Quail Summit

    About Quail Summit

    Quail Summit, at 5102 Parrish Street Extension in Canandaigua, NY, is a not-for-profit retirement community that's got three different areas under one roof called The Estates, The Harbor, and The Village, where older adults can find living arrangements that match what they need, so there's independent living at The Estates, enriched living at The Harbor for folks needing more help, and memory care at The Village for those with Alzheimer's or other kinds of memory loss, and each area has its own set of services and levels of freedom, so you'll find people get help with medicine, bathing, dressing, and other daily things if needed, and nurses-both LPNs and RNs-are always around to help day and night. The staff go through ongoing training, with special sessions from the Alzheimer's Association, and there's central monitoring for smoke and fire, so safety is taken seriously, and all residents have access to common spaces that make it easier to meet others and join in on group activities, which take place every day of the week, whether it's card games in the card room, walking on outdoor trails, using fitness and computer rooms, or joining trips to shopping, doctor visits, or fun excursions, since there's transport provided when needed.

    There are studios as well as one- and two-bedroom apartments, and people can choose short-term or respite stays in any of the three living areas, so if someone needs just a little time, or a trial period, that's possible, and all residents get three meals a day that are planned and cooked by chefs, with healthy snacks available too, and in The Estates, the independent living side, the rent already includes maid service, all utilities with cable, free WiFi, and there's even continental breakfast and a sit-down dinner every day. Folks who move in don't have to worry about things like snow removal, mowing lawns, or washing windows, because the staff handle those jobs, and there's also weekly housekeeping and laundry services, so things feel looked after, but residents who want to stay active and social can, with cultural, educational, and spiritual programs happening regularly.

    The staff are present 24 hours a day, seven days a week, to offer support-whether it's help with medicine or just checking in-and there's physical and memory care all in one building so loved ones with different needs can stay close, plus there's a home care program if someone needs non-medical help in their own house instead of moving in. Quail Summit is classified as an upscale senior apartment community, and it's often marked as a favorite online, with a 3.5-star rating from a dozen reviews, and guidance is offered for long-term care topics and resources, so seniors and their families can get advice on caregiving and insurance when needed, which makes this community suited for those looking for flexible options, choices in living, and steady help when life changes.

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