Our Lady of Mercy Life Center

    2 Mercy Care Ln, Guilderland, NY, 12084
    3.1 · 39 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.05 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.1
    • Meals

      2.9
    • Building

      3.2
    • Value

      2.8

    Location

    Map showing location of Our Lady of Mercy Life Center

    About Our Lady of Mercy Life Center

    Our Lady of Mercy Life Center is a skilled nursing residence dedicated to providing high-quality long-term care and short-term rehabilitation services. As part of a well-established non-profit health system, the center stands out for its commitment to both residents and its staff, fostering a supportive and growth-oriented environment. The facility is not simply a tenant—it owns its building and property, ensuring stability and continuity in its operations and services. This stability is further enhanced by comprehensive administrative services that support the daily running of the center, ensuring that residents receive consistent and reliable care.

    The center offers a variety of room options designed to meet the needs of individuals seeking either long-term residency or short-term rehabilitative care. Private and semi-private rooms are available, and each is tailored to the comfort and privacy of the residents. Clear daily rates are established for every type of accommodation, helping families plan for the care their loved ones require. Room rates do not include the New York State Assessment Tax, and the center ensures transparency regarding all costs and services by keeping a current list of contracted vendors.

    Our Lady of Mercy Life Center places a strong emphasis on professional development and job opportunities for its staff. There are ongoing openings for nurses and certified nursing assistants, with an outstanding program to support those wishing to advance their careers through paid college courses. The center frequently hires for a range of other essential positions as well, including roles in administration, food service, kitchen work, housekeeping, and security. This commitment to staff growth and support creates a positive, forward-thinking workplace for employees at all stages of their professional journeys.

    In line with its dedication to excellence, Our Lady of Mercy Life Center maintains a focus on high staffing standards, which are recognized and rated by objective measures. While receiving mixed ratings for various aspects of care, the center remains open about its performance, particularly in areas such as health inspections, staffing, and quality measures. The team encourages families and prospective residents to discuss these ratings openly, ensuring full understanding and transparency about the standards of care provided. Overall, the environment at Our Lady of Mercy Life Center is one of compassion, professionalism, and a commitment to fostering both resident well-being and staff fulfillment.

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