Pontiac Care & Rehabilitation Center

    303 E River Rd, Oswego, NY, 13126
    2.6 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Unsafe care, unprofessional staff, theft

    I had a deeply mixed and ultimately alarming experience at this senior facility. Some nurses and therapists were caring, helped with rehab, and the small, clean rooms sometimes felt like family. But professionalism and safety were inconsistent - staff swore, openly discussed drugs, ignored call bells, delayed meds/x-rays, and maintenance issues (leaks, falling ceiling pieces, bad smells) created hazards. Personal belongings went missing, paychecks were mishandled, mischarting and poor communication led to dangerous outcomes, and management was unhelpful. Until leadership fixes safety, staffing and accountability, I would not recommend this place.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.59 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.0
    • Meals

      2.6
    • Amenities

      1.0
    • Value

      2.6

    Location

    Map showing location of Pontiac Care & Rehabilitation Center

    About Pontiac Care & Rehabilitation Center

    Pontiac Care & Rehabilitation Center sits at 303 East River Rd in Oswego, New York, offering skilled nursing care and rehabilitation services in a calm, welcoming setting that aims to feel home-like, and the place has been around since 1977, so you know they've been doing this for a long time. The facility cares for both long-term residents and those who just need short-term rehab, and there's a dedicated team of licensed nurses, therapists, and staff who provide help to people needing support for recovery, everyday health, or more specialized care, including wound care, post-operative care, psychiatric services, and even memory support for folks dealing with dementia or other memory challenges. They keep skilled nursing care available twenty-four hours a day to meet every need, and the staff's known for compassion and a focus on each person as an individual, making sure everyone gets the right kind of attention, whether that means help with daily tasks or more complex medical needs. The rehabilitation area uses modern technology and up-to-date therapy methods, including physical, occupational, and speech therapy, and they have experience in post-acute care so people who have been in the hospital can work on getting stronger. People can get long-term care or shorter stays for recovery, and the environment's pleasant and safe, with some amenities aimed at making life more comfortable. Pontiac Care & Rehabilitation Center provides resources and helpful guidance for families trying to understand long-term care, keeping a glossary of care terms and offering expert advice when it's needed. Licensed and accredited, the center puts careful attention into patient and family-centered care, accepting different kinds of insurance and focusing on helping every resident live as fully as possible through professional and compassionate service. The place stays up-to-date on healthcare techniques and is always adjusting to better serve residents, whether the need is basic help, rehabilitation, palliative, or hospice care. Pontiac Care & Rehabilitation Center takes referrals and works with people from all walks of life, aiming to support good health and lasting comfort.

    People often ask...

    Nearby Communities

    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    • Exterior view of a senior living facility named Legend of Lititz showing the main entrance with a covered drop-off area, landscaped greenery, and a clear blue sky.
      $3,575 – $5,270+4.1 (130)
      1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Legend of Lititz

      80 W Millport Rd, Lititz, PA, 17543
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Covered entrance to a brick building with glass double doors, two chairs on either side, potted plants, and greenery around the entrance.
      $2,214 – $3,800+4.4 (137)
      Semi-private • Studio • 1 Bedroom
      independent, assisted living, memory care

      Exton Senior Living

      600 N Pottstown Pike, Exton, PA, 19341
    • Photo of Sunrise of Paoli
      $2,600 – $3,380+4.1 (77)
      Semi-private • Studio
      assisted living, memory care

      Sunrise of Paoli

      324 Lancaster Ave, Malvern, PA, 19355
    • Exterior front view of a large three-story senior living facility building with beige siding and stone accents, a red roof, multiple windows, balconies, a driveway with a stop sign, landscaped greenery, and parked cars under a clear blue sky.
      $2,730 – $4,895+4.4 (139)
      Studio • 1 Bedroom • 2 Bedroom
      continuing care retirement community

      Merrill Gardens at West Chester

      1201 Ward Ave, West Chester, PA, 19380

    Assisted Living in Nearby Cities

    15 facilities$4,231/mo
    2 facilities$4,487/mo
    5 facilities
    0 facilities
    0 facilities
    6 facilities$3,725/mo
    0 facilities
    3 facilities
    13 facilities$4,188/mo
    13 facilities$4,188/mo
    13 facilities$4,188/mo
    1 facilities$5,625/mo
    © 2025 Mirador Living