Waterview Hills Rehabilitation And Nursing Center sits as a skilled nursing facility managed by a for-profit limited liability company linked to Epic Healthcare Management, and it holds 130 certified beds and takes care of about 118 residents most days, offering both short-term rehab for people coming from the hospital and long-term care for those needing help with daily living like bathing, dressing, or getting around, and you'll see they have medication management, non-ambulatory care for residents who can't get around, a 24-hour call system, and daily nurse supervision with 12 to 16 hours of direct nursing care daily, though nurse hours per resident each day sit at 3.23 which is under the state average of 3.7, but the nurse turnover rate here comes in much lower than most places, at 22% compared to a state average of 41.2%, and they've had some federal deficiency reports lately, including for not always giving proper respiratory care, not fully helping with residents' range of motion, missing some assessment updates, and at least one infection control issue, though none led to actual harm but did show potential for more than minor harm, and since recent checks found 8 total deficiencies, it's important to know all areas being watched by oversight, but you'll find Waterview Hills with a fitness room, spa and wellness options, outdoor common spots, an arts room and library, a game room, scheduled programs, fitness activities, other recreational options like movie nights or music programs, plus resident-run activities, and they can help you get to nearby medical appointments or community places, so people seeking sub-acute rehab post-hospital or needing intermediate nursing care will find comprehensive medical services with a team focused on recovery and comfort in a space that means to be calm and supportive, and they've earned a better-than-average short-stay rating and are listed as high-performing by US News and World Report, which says something about their rehab and short-term care even as the details on what makes them unique are limited to what's mentioned here.
Waterview Hills Rehabilitation And Nursing Center
537 Route 22, Purdy Station, NY, 10578- Assisted living
- Skilled nursing
Great rehab, unsafe and unclean
I had a mixed experience. The rehab/PT team was phenomenal - warm, upbeat and helped me recover; the common areas, cafeteria, library and cruise-ship décor were pleasant. But the place is clearly understaffed and undertrained: I saw dirty, worn equipment and stained sheets, a urine smell on one floor, used gloves left out, and poor management responsiveness. Food was often inedible (hard pancakes, greasy/gravy-heavy meals, mystery meat) and there were alarming incidents (sugar-free cookies with laxative effects). More seriously, staff missed early signs of illness that led to hospitalization and, in one case I witnessed, a fatal outcome. Short-term rehab was excellent and I'd return for that, but I can't recommend this facility for long-term care given the cleanliness, staffing and safety concerns.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
2.60 · 10 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.5Staff
2.5Meals
2.4Amenities
2.0Value
1.0
Location
About Waterview Hills Rehabilitation And Nursing Center
People often ask...
Waterview Hills Rehabilitation And Nursing Center offers assisted living and skilled nursing.
There are 14 photos of Waterview Hills Rehabilitation And Nursing Center on Mirador.
The full address for this community is 537 Route 22, Purdy Station, NY, 10578.
Yes, Waterview Hills Rehabilitation And Nursing Center offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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