Betsy Ross Nursing Facility

    1 Elsie St, Rome, NY, 13440
    3.1 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed, inconsistent care; safety concerns

    I placed my mom here and I'm torn: the activities team (Amanda especially), some CNAs and PT were caring, the dining room, activities room and patio are lovely, and mornings/afternoons were usually handled well. But evenings, weekends and busy times were chronically understaffed and unresponsive-long waits for help with the restroom, missed meds and showers, missing clothes/personal items, and a safety/privacy breach that prompted urgent hospital care. The building is dated and musty with leaks and warped floors, communication and management are apathetic/nepotistic, and follow-up is poor. Some staff do their best, but overall inconsistent, negligent care and poor staffing make this place hard to recommend.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.09 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.0
    • Meals

      1.8
    • Amenities

      2.2
    • Value

      1.0

    Location

    Map showing location of Betsy Ross Nursing Facility

    About Betsy Ross Nursing Facility

    Betsy Ross Nursing Facility sits in Rome, NY, and provides care for older adults that need extra help with daily living or health needs, whether they're staying short-term or long-term. The team of nurses and care professionals focuses on both the physical and emotional health of each resident, paying attention to things like bathing, dressing, medication, and regular health checks so families can feel comfortable about the care their loved ones receive. The facility is known for making the place feel homelike and friendly, and you'll notice a spacious dining room that looks out onto the patio and lawn, which gives residents a pleasant view during meals made from quality ingredients, with support for nutrition and counseling too. Betsy Ross Nursing & Rehab sets up activities and social opportunities, and also provides help from social workers who guide residents and families in everyday matters. Skilled nurses work day and night, keeping track of medications and health needs around the clock, and the rehabilitation services-like physical, occupational, and speech therapy-help people recover from illness, injury, or surgery. People with Alzheimer's disease or other memory issues receive focused support through memory care programs. Staff members value open communication and encourage families to ask questions or set up a tour if they're interested in how things operate day to day. The facility's commitment to health inspections, public health rules, and ongoing staff training helps them stick to proper standards. Betsy Ross is not the fanciest option in town, but the staff keep things honest and straightforward, trying to do right by the residents, and the community keeps a warm atmosphere that many find comforting. The facility holds a 2.0-star "Good" rating based on two reviews, and publishes updates about COVID-19 safety and protocols. Prices, care types, and exact amenities aren't listed publicly, but the staff can answer questions about these and other services, like the specific ways they help those with medically complex cases or dementia, and the ways they promote both comfort and engagement for all residents.

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