Roscoe Community Nursing Home

    420 Rockland Rd, Roscoe, NY, 12776
    2.9 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Early kindness, later systemic neglect

    I'm torn - early on some staff treated my mother like a princess, showed real compassion, involved families in activities and spiritual services, and helped prolong her life. Over the years care deteriorated: medication errors, ignored family instructions (she was fed fish despite a severe allergy), extreme hyperglycemia (sugar ~550), no bowel movement for 14 days, stopped therapy, and falls/injuries after being left alone. The place is understaffed and overworked with awful communication and an unresponsive administration; hygiene and food quality suffered (urine smell, dirty floors, inconsistent showers, excessive weight gain, items stolen). There are kind, dedicated employees and enjoyable programs, but systemic neglect and safety lapses make me unable to recommend this facility for reliable medical care.

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    Amenities

    2.92 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.8
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      2.9

    Location

    Map showing location of Roscoe Community Nursing Home

    About Roscoe Community Nursing Home

    Roscoe Community Nursing Home has been serving seniors and those needing continuing care since 1968 right there at 420 Rockland Road in Roscoe, NY, just a stone's throw from the Catskill Mountains, and folks have found it a steady place with 87 beds, some in private rooms and some in semi-private, where rooms come with a full bath, cable TV, cordless phones, and some of them even open right up to a nice lobby, dining area, or patio where you can sit and enjoy the sun or just look outside for a while and if you want, there's an indoor solarium and an outdoor garden too, which are good for a bit of peace now and again. The facility aims to create a warm, supportive feeling grounded in dignity and respect, with staff like registered nurses, licensed practical nurses, physicians, and dietitians who work around the clock to see to medical needs, and the care covers almost everything-skilled nursing, short-term rehab after hospital stays, memory care, stroke care, chronic disease management, tracheostomy and ventilator programs, wound and dialysis care, cardiac care, orthopaedic and pulmonary rehab, bariatric care, even hospice and palliative care, and blood transfusions, too, plus a special complex medical care unit for those who need it.

    They've got an inpatient setup for nursing, but also offer adult day care, respite stays for short-term help, and assisted living, with each person getting their own tailored care plan, which the staff update as needed to match a resident's health and wishes as best as possible. People who stay there can count on all the regular help like meals, dietary services, housekeeping, laundry, and transportation, not to mention dental care, optometry, podiatry, and more, while the beauty salon means you don't have to give up those little comforts. There's a regular calendar of activities, so you'll see bingo, arts and crafts, off-site trips, movie and TV nights, birthday parties, happy hour, and a whole bunch of social and educational programs, including daily exercises and spiritual services if that's important to you. The place is smoke-free throughout, and folks interested can arrange for a tour or talk to the admissions department to see if it fits their needs, though as of now, they haven't set out their prices publicly.

    Roscoe Community Nursing Home stands out a bit with its recognition of residents as "Living Legends," celebrating stories and achievements, and the staff, who belong to The McGuire Group, Absolut Care, and Taconic Health Care, try to keep the atmosphere family-friendly and respectful, aiming to promote individuality as much as possible. The nursing home has gathered a few awards over the years like the Eli Pick Facility Leadership Award and the AHCA/NCAL bronze and silver awards for quality, and it carries a 5-star rating in health inspections, staffing, and quality measures from federal reviews. The facility has a focus on practical comfort and medical security, so for those who need comprehensive care in a supportive setting near the heart of Roscoe, this home offers a good range of daily help and some peace of mind.

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