Pricing ranges from
    $2,477 – 3,220/month

    Home of the Good Shepherd – Saratoga Springs

    400 Church St, Saratoga Springs, NY, 12866
    3.9 · 15 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Caring staff, but leadership issues

    I appreciate the compassionate, attentive CNAs and nursing/aide teams, engaging activities, and the attractive Saratoga building - residents seemed happy and care was often excellent. However, CNAs are clearly overworked and underpaid, management and nursing leadership too often undervalue staff, and I noticed low staffing/visibility, occasional disrespect toward residents, grounds/cleanliness issues (litter, pine cones, corridor urine smell) and hydration/dining problems (no bottled water, ginger ale offered, menu substitutions, restrictive policy). It's expensive; I'm glad we chose it for the caring staff and amenities, but I wouldn't fully recommend it until leadership fixes staffing, cleanliness, and dining concerns.

    Pricing

    $2,477+/moSemi-privateAssisted Living
    $2,972+/mo1 BedroomAssisted Living
    $3,220+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.93 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      2.5
    • Amenities

      4.7
    • Value

      2.3

    Location

    Map showing location of Home of the Good Shepherd – Saratoga Springs

    About Home of the Good Shepherd – Saratoga Springs

    Home of the Good Shepherd - Saratoga Springs sits in the heart of Saratoga Springs and has been serving the community since 1870 as a not-for-profit, locally-operated home. The place helps older adults with different needs by offering licensed assisted living, enhanced assisted living, and memory care services. There are two separate communities here: the Saratoga Residence and the Memory Care Residence at 390 Church Street, each with private, home-like settings. The Saratoga Residence offers three private suite floor plans, while the Memory Care Residence has four, with both places set up for comfort and privacy. The staff, which includes RN Care Managers and LPNs, stays on site around the clock to help with dressing, bathing, oral care, and general hygiene.

    For those needing more help, skilled nursing tasks, blood glucose checks, and catheter or foley care are available, along with support for moving around and transferring. Many residents choose Home of the Good Shepherd because they can age in place, meaning they don't have to move again if their needs change. Housekeeping, laundry, and three freshly prepared meals a day are handled by staff. Transportation, scenic rides, a beauty salon, and a chapel are available for both daily routine and special occasions. Activities, daily exercises, and both on-site and off-site social events keep people engaged and connected to the larger Saratoga community. Medication management, blood glucose monitoring, and regular nursing assessments help support each person's health.

    Memory care here uses a program based on communication with all five senses, with a high staff-to-resident ratio and training in Alzheimer's and dementia care. Every resident gets a custom care plan created by nursing staff, focused on their needs and routines. The community's guiding principle is to enhance quality of life, promote independence, and support individuality. Amenities and services are all aimed at keeping things as home-like as possible. The organization is affiliated with Saratoga's Bethesda Episcopal Church, adding another layer of support for residents who want it. Everything is licensed and recognized by the NYS Department of Health. Home of the Good Shepherd remains committed to familiar routines, gentle support, and helping residents stay active, sharp, and comfortable. The facility has a website, and, through the Meta platform, offers social media and account services like Meta Pay, Meta Store, Meta Quest, and Meta AI, as well as Facebook connectivity for those who want to stay in touch online.

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