Focus Senior Living at Utica

    1445 Kemble St, Utica, NY, 13501
    2.1 · 7 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Good staff but terrible conditions

    I live here and I'm torn: the activities and some nurses are beyond excellent, but too much else is wrong. The halls are dirty and the building is infested-bed bugs, lice, roaches and mice have been a problem. Several staff have been rude or abusive, ignored residents' emotions, used triggering language, threatened eviction and sometimes refused care while management stays inattentive. The food is awful-leftovers, greasy or tasteless meats, oversalted/sugary dishes served on plates that soak through-and residents pay with their Social Security. Overall I cannot recommend this place despite some good staff and activities.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.14 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      2.1
    • Value

      1.0

    Location

    Map showing location of Focus Senior Living at Utica

    About Focus Senior Living at Utica

    Focus Senior Living at Utica is a large senior community in Utica, part of the Focus Senior Living group, with care for people who need assisted living, memory care, independent living, and respite stays, and it's also got Medicaid and Social Security coverage, which helps some folks looking for options. The place sits in the heart of New York and offers many different apartment choices, like private or semi-private units with kitchens, furnished rooms, and private bathrooms, all with wheelchair access, cable TV, Wi-Fi, air conditioning, and emergency alert systems so folks can feel safe and get help when they need it. Nursing staff and other caregivers work around the clock, with 12 to 16 hour professional nursing, a 24-hour call system, case management, and medication management, and there are special programs for things like mental wellness and daily help with bathing or dressing. Focus Senior Living at Utica connects to Oneida Centers Skilled Nursing for more medical care, as well as places like Margaret M Knamm Memorial Apartments, Macartovin Apartments, Marion-Ruggiero Apartments, Matt Frank X Apartments, Masonic Home, Allen-Calder Skilled Nursing, and Schuyler Commons, helping folks move smoothly through different levels of care if needs change, which some families find comforting because all these services are nearby.

    Folks with dementia or memory problems get support, though reports have noted a few issues in that area, and there are also services for seniors with diabetes, after strokes, incontinence, or folks who deal with pulmonary issues, even a TBI/Neurobehavioral unit, and there are unique rehab offerings using the RehabStrong™ system, wound care, Ultra-Care, ventilator care, and pain management, along with short-term and long-term care options, so people with different challenges can get what they need. Experts make up much of the care team, including therapists with fancy rehab tech and clinical specialists, plus mental health programs, a good nurse-to-resident ratio, and full use of electronic charting, which helps doctors and nurses talk to each other about what residents need. Full-time concierge services and a business office help with daily life or paperwork, and family support is part of what they try to offer.

    The community likes to keep people active and hopeful with lots of resident-led and staff-planned events-there's arts and crafts, music, fitness programs in a fitness room, movie nights in a small theater, games, wellness and spa areas, walking paths, a garden, library, game and activity rooms, and even a beauty salon. A full-time activity director plans field trips, outings, and social programs, with both scheduled events and spontaneous things if residents want to just start something on their own, which keeps social life lively for those who enjoy company. Folks get three meals a day plus snacks, and there's a dining room with options for special diets like diabetes, allergies, and even restaurant-style meals, which saves folks from cooking if they don't feel up to it. Laundry, housekeeping, move-in help, dry cleaning, and case management services are provided, and there's transportation for errands, appointments, field trips, and other needs, along with parking for those who drive.

    The place is pet-friendly, allowing both cats and dogs, and the whole layout tries to be comfortable and homelike with indoor and outdoor common areas, walking paths, wheelchair accessible showers, and all the extras like music rooms and arts rooms, so residents don't feel boxed in or lonely. Focus Senior Living at Utica tries for a sense of community, friendship, and family values, even if things aren't always perfect, and aims to give both daily help and medical care for those adjusting to new stages of life.

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