Samaritan Summit Village

    22691 Campus Dr, Watertown, NY, 13601
    3.4 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful facility, poor care management

    I appreciated the beautiful, hotel-like building, engaging activities and several very caring staff-PT/OT/speech and some nurses provided excellent, comforting care. However chronic understaffing, long waits for bathroom/feeding/comfort care, dirty rooms, missed/delayed packages and alleged theft, poor management, billing errors and lack of basic end-of-life care left me fearful and unwilling to recommend without serious fixes (I advise documenting conversations).

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.38 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.2
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Samaritan Summit Village

    About Samaritan Summit Village

    Samaritan Summit Village sits on Campus Drive in Watertown, NY, and offers a mix of assisted living and skilled nursing care, so people can move between care types as their needs change, with 120 assisted living beds and 168 nursing home beds, making it one of the larger senior communities in the area, and it's set up to help folks stay as independent as possible even if they need extra help with things like bathing, dressing, or taking medicine, and they don't make anyone leave home comforts behind since the rooms have washers, dryers, cable TV, and kitchens or kitchenettes to give privacy and flexibility. The building has plenty of different spaces, like a library, an arts and crafts room, a game room, fitness areas, gardens, and walking paths, and there are lots of common rooms where people can read, use a computer, or sit and talk together, with small-group dining rooms that feel more like home than a big cafeteria, which lets everyone eat on their own schedule. There's always 24-hour staff on hand, with an emergency alert system, and the nursing team works 12 to 16 hours a day, providing medication management, wound care, therapy services supervised by a licensed physician-like occupational, physical, and speech-and even podiatry and regular health checks right on site, so residents don't have to travel far for basic medical care, with housekeeping, maintenance, and personal assistants to help with laundry, mobility, and grooming. The property's got features designed to keep everyone safe, with sprinkler systems, plenty of the right rails, soft carpeting, muted colors for gentle lighting, ramps, and handicap access everywhere, and the whole place is pet-friendly and flexible about visitors, so people can see friends and family any time they want.

    Summit Village makes it easy to get to nearby cafes, restaurants, pharmacies, and parks, since it's located close to plenty of local spots, and there's transportation if someone wants or needs to get out and about, too. There's always something to do, from movie nights, music, activity programs, or classes that keep people learning and interacting, to resident-run events and chances for volunteering, with an approach that brings most services to the resident right at the facility, instead of sending people elsewhere. The Enhanced Assisted Living Residence (EALR) program promotes "Aging in Place," which means people can stay in their own room, even if their care needs go up, and there's a built-in Seniorly Community Score system for feedback. Food is made on residents' schedules, giving folks freedom to control their daily habits, and staff put a focus on each person's own routines, habits, and goals, so care feels personal and supportive, not rushed or institutional. The facility partners with St. Joseph's Health for added healthcare resources, offers a MyChart website feature for patient resources, and has no fixed visiting hours for convenience. Summit Village serves residents who want privacy alongside care, helps them keep busy, and supports a safe move from assisted living to nursing care whenever needed.

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