The Laurels of Pender

    311 S Campbell St, Burgaw, NC, 28425
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent rehab, inconsistent overall care

    I had a mixed experience. Many staff are pleasant, attentive and compassionate, the rehab team is excellent, the food and cleanliness are often praised, and admissions/management can be very helpful. However care is inconsistent - there are numerous reports of neglect, medication errors, dehydration, falls, infections, poor communication and high turnover. I would recommend visiting, asking direct questions, and closely monitoring care before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.08 · 118 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of The Laurels of Pender

    About The Laurels of Pender

    The Laurels of Pender opened in 2016 and sits at 311 South Campbell Street in Burgaw, North Carolina, and what you find here is a senior care community that takes care of people needing ongoing medical care or short-term help after a hospital stay, and you know they've got 98 beds in their skilled nursing facility, with private and semi-private suites, private guest rooms, and private rehab suites you can use depending on your needs, and for folks there's a wheelchair-accessible bus, a courtyard and garden where you can sit outside, a private dining area, a rehab gym, a beauty and barber shop, and even cable or satellite TV hookups, Wi-Fi, and an outside smoking area, and when you look at what they do every day, you'll see they have skilled nursing care around the clock under a physician's supervision, and they've got licensed nurses, certified nursing assistants, therapists in physical, occupational, and speech therapy, a wound care team, social worker, dietitian, and people handling dental, vision, and podiatry services too, plus their Director of Nursing, Administrator Marcus Faison, and a full team of other professionals, and for care, they offer cardiac rehab, memory care, IV therapy, COVID-19 care, help with dementia, neuro-rehabilitation, restorative nursing for everyday needs, wound management, and a Parkinson's program, and you can get hospice care, palliative care, respite stays if your caregiver needs a break, and outpatient therapy, so you see this place handles both long-term care and shorter post-hospital rehab, and the staff says they provide healthy meals, comfortable settings, compassionate caregivers, and try for a home-like feeling, and because they follow Fair Housing and Equal Opportunity rules, everybody's welcome as long as care needs match what they can give.

    People often ask...

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