Harmony Hall Nursing & Rehab

    312 Warren Ave, Kinston, NC, 28501
    2.2 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care despite compassionate staff

    I had a very mixed but mostly negative experience. I cannot recommend this facility - I witnessed unwatched rehab, an unmonitored fall and seizures with delayed emergency response (staff didn't call 911), missed dialysis/appointments and meds not called in or given on time, refusal of discharge, and residents left in urine/odor with trash and matter on the floor. Management was unhelpful and the building felt outdated and prison-like. That said, several nurses, aides (Makayla), PT and housekeeping were compassionate, attentive and went above and beyond - rehab and therapy were the only real positives. My strong advice: find somewhere else.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.17 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.9
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Harmony Hall Nursing & Rehab

    About Harmony Hall Nursing & Rehab

    Harmony Hall Nursing & Rehab sits at 312 Warren Ave in Kinston, North Carolina, and fills a space that once held the old Lenoir Memorial Hospital, which makes for wide hallways and big windows that let in lots of light, and folks here will find 175 certified beds in this licensed skilled nursing facility, although the daily census lately shows about 119 residents, and even though the nurse staffing per resident each day is 3.01 hours-less than the state average-it does have a lower nurse turnover rate (37.3%) than what's seen in the rest of North Carolina. The management is handled by Principle Long Term Care, Inc., and both Principle It Services, Inc. and Principle Long Term Care, Inc. share full ownership, with the Hill family leading since January 2011. Regular inspections show there have been 18 total deficiencies documented, including 4 noted in the most recent report, and the home works to keep up with all CMS and state safety guidance, using tools like HEPA filters and cold plasma air treatment, and masks for staff and visitors when needed to keep folks as safe as possible.

    Residents who need both long-term help or short-term recovery receive support from a team focused on nursing and rehab, including high acuity care and special help for folks with Alzheimer's, and every resident gets a care plan that looks at their health, emotional state, and even spiritual needs, which the team calls interdisciplinary care. A restaurant-style dining room and a full dietary team handle personalized meal plans, and the facility provides both private and semi-private rooms, call bells, and assigned nurse stations on every hall. Physical, occupational, and speech therapies happen on-site in a rehab center with equipment for exercise, balance, and daily living training, so residents can work on their recovery or maintain strength in a setting that tries to feel supportive rather than overwhelming. Daily activities, a beauty salon, lounges, and outdoor spaces help folks stay engaged and social, while laundry, housekeeping, and regular trash removal add some convenience.

    Security and safety are built into the design, with secure access, staff supervision, and equipment to help residents move around, along with indoor air quality steps and adaptive technology. The place can't take new patients at this time, but it does accept Medicare and Medicaid when beds become available. It serves adults and elderly residents who can't live alone and who may have chronic illnesses or need help after injury or surgery, offers respite care, and has policies for self-administered medication when it's safe, and it treats Medicaid and Medicare coverage rules honestly with residents and families. With its past as a hospital, open spaces and thoughtful layout, Harmony Hall Nursing & Rehab keeps its aim on providing nursing, rehab, and personal care to those who need ongoing help or time to recover, always looking to balance dignity, safety, and social supports, so people can focus on living day by day with some measure of peace.

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