Leland House

    1935 Lincoln Rd NE, Leland, NC, 28451
    3.0 · 24 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Nice rooms, but unsafe management

    I toured the facility and came away with mixed feelings. The rooms are spacious, renovated, and very clean with nice furniture and some genuinely caring, helpful aides and new activities - but I also noticed faint urine and mold smells, inconsistent door access, and a depressing, unsafe feel at times. Management and communication were poor (unresponsive director, broken promises, ignored concerns), staff behavior was hit-or-miss (some wonderful aides, some antagonistic or dismissive), and I saw signs of inadequate care and oversight. I'd recommend a tour to judge for yourself, but I would not entrust a vulnerable loved one here without substantial changes.

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    Amenities

    3.00 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.8
    • Meals

      4.0
    • Amenities

      3.4
    • Value

      4.0

    Location

    Map showing location of Leland House

    About Leland House

    Leland House sits at 1935 Lincoln Rd NE and stays open all day and night, so residents and visitors can come and go as needed, and being air-conditioned, it helps keep folks comfortable in warm weather, while wheelchair access and parking help with getting around, though exact parking details aren't all listed. The place is built for seniors who need some help, with trained staff right there, and it offers both assisted living and memory care, paying special attention to those with Alzheimer's or other dementia. Meals are made with care, with a focus on healthy ingredients. Seniors get support with daily needs like bathing or medication, and the place helps people with special care like diabetic monitoring, incontinence, and non-ambulatory assistance. Folks can choose private or shared rooms, and some homes or apartments offer a range from one to four bedrooms, plus features like pools, patios, fitness centers, laundry rooms, and even waterfront views where available-though what's offered depends on the exact building and is best checked on a case-by-case basis.

    The community keeps things active, with exercise through programs like Silver Strong, and organizes events, offsite outings, and holiday celebrations so residents can stay involved and make friends, and it welcomes pets if the housing options allow. There are indoor and outdoor spaces for everyone to enjoy, and faith-based gatherings as part of the regular routine. Leland House also tackles things that families worry over, like helping with VA benefits if veterans need it and guiding new residents through Medicaid or insurance for care costs. They offer help for families needing a break, called respite care, and make sure every person's care matches what they need, working to help folks stay as independent as possible. Internet and satellite services are part of the amenities, but the details might change depending on the room, and there are several housing options like apartment communities, townhomes, and single-family homes. The staff gives advice on paying for care, helps families tour the place, and wants every resident to feel safe and settled, while aiming to create a supportive, caring home for seniors who need extra help.

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