Pricing ranges from
    $4,179 – 5,432/month
    AnonymousStaff member
    1.0

    Dedicated caregiver fired; toxic management

    I was a dedicated caregiver who truly cared for residents, but staff and management were unprofessional, unresponsive, and often misleading. I was fired after calling, not rehired with no explanation, faced false accusations, and endured low pay - Paula was sweet, but otherwise this is a horrible place I wouldn't recommend anyone live at.

    Pricing

    $4,179+/moSemi-privateAssisted Living
    $5,014+/mo1 BedroomAssisted Living
    $5,432+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      1.0
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      2.0

    Location

    Map showing location of Good Shepherd HFA

    About Good Shepherd HFA

    Good Shepherd HFA sits at 603 West St in New Bern, North Carolina, and offers a wide range of care for older adults, covering assisted living, memory care, skilled nursing, and independent living. The community stands in a historical spot, once home to the Good Shepherd hospital and the Good Shepherd Home for the Aged, and remains linked to the development, decline, and renewed spirit of the surrounding African American neighborhood, tying back to the West Street Colored Library, which was the area's first Black library, with a mission focused on bringing history to life for residents and neighbors alike. Good Shepherd HFA supports seniors at any stage, letting folks age in place, with care that steps up as needs grow, starting with independent options with resort-style amenities and moving through to skilled nursing, which covers wound care, recovery after hospital stays, and 24-hour medical support.

    Founder Cathy Garner sees that the facility covers a wide spectrum of needs, including memory care for those with Alzheimer's and dementia, offering secure environments, memory-enhancing activities, and tailored support to reduce confusion and prevent wandering. The facility features private, studio, semi-private, and one-bedroom options, each with air-conditioning, cable TV, kitchenettes, private bathrooms, and Wi-Fi. Nutritious, restaurant-style meals can fit special diets, like diabetic or allergy-sensitive menus, and a professional chef prepares food served in a shared dining room or through all-day dining. Housekeeping, laundry, and daily assistance with bathing, dressing, transfers, and medication are included, with 12-16 hour nursing support most days and a 24-hour call system for emergencies, plus round-the-clock staff coverage.

    Residents can join wellness programs, planned outings, activity groups, religious or devotional gatherings, mental wellness programs, and memory care activities. Social spaces include a fitness room, library, beauty salon, movie room, game room, arts room, gardens, and outdoor paths, as well as computer centers and community-sponsored events. The facility offers transportation help, wheelchair access, and parking services. They provide mental health programs and support for co-occurring disorders, as well as specialized care for non-ambulatory and incontinent residents.

    The community has a focus on resident comfort, safety, and personal attention, aiming to enhance quality of life for people dealing with different health or memory challenges. They help with moving in, provide concierge services, and work to connect residents with their families. Good Shepherd HFA manages its online presence using review generation and reputation management tools, and people can view public reviews online-currently holding a 2-star rating from 5 reviews. The facility operates on weekdays from 9:00 a.m. to 6:00 p.m., closing on weekends. Through all the changes and growth, Good Shepherd HFA keeps its roots in local history and aims to offer a range of supports and services for every stage of senior living.

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