Rocky Mount Rehabilitation Center

    160 S Winstead Ave, Rocky Mount, NC, 27804
    3.0 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, neglectful nursing home care

    I would not recommend this facility. In my experience it was dirty, poorly managed, and unsafe - staff were often cold, neglectful, and unresponsive (ignored call buttons, delayed meds through the night, refused bed rails, skipped bathing and checks), which contributed to infection, hospitalizations, and worsening conditions. Management was ineffective and dishonest about cases; alarms and emergency response were delayed. A few nurses, CNAs and therapists were compassionate and the courtyard/activities were nice, but overall the care quality is unacceptable and it should be shut down.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.02 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.2
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      3.0

    Location

    Map showing location of Rocky Mount Rehabilitation Center

    About Rocky Mount Rehabilitation Center

    Rocky Mount Rehabilitation Center sits at 160 S Winstead Ave near Red Oak, in Rocky Mount, NC, and you'll find this place serving as both a long-term care home and a rehabilitation center where people get help after hospital stays or when managing everyday care, and with 117 skilled nursing beds, there always seems to be a steady flow of activity, and they do keep therapy going up to seven days a week right there in the onsite rehabilitation gym, which is handy for folks needing physical, occupational, or speech therapy. The center runs 24 hours a day including weekends, so someone's always there, and you'll see lots of shared spaces like indoor and outdoor common areas, dining rooms, a nice courtyard, landscaped grounds, and a little library for anyone who enjoys quiet time with a book, plus private and semi-private rooms if someone prefers a bit more peace and privacy. There's a Post COVID-19 Recovery Program along with specialty programs, and they've got state-of-the-art portable telemedicine units set up if a resident needs remote doctor consultations. Amenities include daily newspaper delivery, phone and cable TV services, laundry, and help with admissions and administration through the staff. Families who are looking after loved ones can get expert guidance on long-term care, legal and financial questions, Long-term Care Insurance, short and long-term disability coverage, and even things like behavioral health counseling, life insurance, and support with work or caregiving through their work/life assistance and child/pet care locator. There's also dining areas that seem comfortable, a dependable admissions team, and a commitment to supporting both residents and staff with health insurance, telemedicine, tuition help, and even a straightforward employee awards program called Onshift Engage, all under the wider Southern HealthCare Management group. While reviews for Rocky Mount Rehabilitation Center stand at about 3.3 out of 5 from sixteen reviewers, folks note the center stays focused on providing care, and the facility welcomes both short-term and longer stays, whether someone's coming in right after a hospital stay or needs a more permanent home with reliable support.

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