The Lodge at Rocky Mount

    3322 Village Rd, Rocky Mount, NC, 27804
    3.5 · 51 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility, inconsistent nursing care

    I had a mixed experience. The building is clean and attractive and many staff were kind, professional, and attentive - therapy and short-term rehab were excellent and some employees went above and beyond. But I also saw serious problems: unresponsive nurses, long waits for bathroom help, patients left in soiled briefs, bed sores and infections, rude or poorly trained staff, and profit-focused, unhelpful administration - family advocacy was often necessary. Because of those inconsistencies and high cost, I'd recommend this place only with caution.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.6
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of The Lodge at Rocky Mount

    About The Lodge at Rocky Mount

    The Lodge at Rocky Mount sits at 3322 Village Road in Rocky Mount, NC, and is a place where folks can get both short-term and long-term care, so if someone's coming out of the hospital but can't quite go home yet, the staff can help with that transition, offering things like physical, occupational, and speech therapy, plus wound care and nutritional help. The building has 100 certified skilled nursing beds, and though the daily census shows about 83 residents most days, the nurse hours for each resident come out to 4.42 a day, which is over the state average, but the nurse turnover rate hits 36.2%, so staff changes more than some places.

    Managed by Administrator Mandy Frye, the facility includes departments like Director of Nursing, Admissions & Marketing, a Business Office Manager, Activities Director, Accounts Payable, and a therapy department, all working together to help the residents feel comfortable and cared for, whether the stay is short or more permanent. The Lodge is for-profit, directly owned by Ardent Health And Rehabilitation Co and Christopher Sprenger, and linked with Sanstone Health & Rehabilitation, which means it's part of a bigger network that shares resources, though there's no extra information about indirect owners or those making day-to-day decisions.

    The facility provides a mix of care options, including Assisted Living, Independent Living, Adult Care Home, Memory Care, Skilled Nursing Facility, and even support from Home Care, Home Health, and Hospice, along with referrals when needed. Amenities stand out a little, with an ice cream parlor, a game room, shared spaces for socializing, and a gym designed for therapy and rehabilitation. Residents pick from private or semi-private rooms, join in different events and activities, and get help reaching their health goals through an approach that brings different health specialists together.

    There have been deficiencies noted on inspection, including 15 total, five of which popped up in the February 12, 2025, report-one related to infection control, others involving pharmacy services and nutrition. The most recent include failures tied to medication errors, infection prevention, and food sourcing, so anyone visiting might want to ask about those. Even with these challenges, The Lodge at Rocky Mount still gives a range of nursing and support services for people who need high levels of help each day, and the staff is set up to schedule tours for others considering making it their new home.

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